[Resolved]  Tata Capital — Disburse Loan amount is higher than my actual purchase and differs in calculation given by your representative in croma

Address:Mumbai City, Maharashtra, 400079
Website:www.tatacapital.com

I am having durable loan accounts as mentioned in subject. I purchased two TVs of same price and brand.Each cost was Rs 32078 i.e total Rs 64155 for two TVs
I converted it into EMI for that your customer representative explained me calculation for 32078 I had to pay Rs 7129 Downpayment and he explained me 1783 X 14 EMIs for remaining amount that was rs 24949 for each loan.
However in your account statement and repayment schedule given by tele executive the disburse amount is showing Rs 26042 for loan account number 6527112 and rs 25588 for loan account number 6527134 which cannot be possible at all. Also in your statement EMI of two loan differs which is really [censored] (Rs 1861 and rs 1828).Same products with same down payment purchased on same date how can differ in emi and down payment?
Attached herewith EMI schedule given by your representative at croma store, Invoice of Croma, Statements given by your tele executive.
Solve this as soon as possible
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Nov 21, 2016
Complaint marked as Resolved 
TATA Capital customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2016
TATA Capital Customer Care's response
Dear Sir, we regret the inconvenience caused. We have duly noted the query and our team will get in touch with you shortly.
Complaint comments 

Comments

You deserve jail tata capital people or mental asylum will be a proper place.
Emi are deducted for closed loan accounts.useless company .please do not apply for any loan in tata capital

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