[Resolved] Tata Capital — ecs deduction issue

raptor pets

from Pune, Maharashtra

Address:

SR NO 89/90 FL NO D/43 MANIKYA NGR, PAUD RD KOTHRUD EX SERVICMAN COLONY, NR VANAI COMPANY K, Pune, Maharashtra, 411038

I have been struggling with this issue for quite a while now.
Earlier due to signature difference issue, ecs was not taken.
I addressed that issue and rectified it.
I resubmitted the ecs form again as tata capital requested.
Still for last 5 months, i had to pay my emi through online banking as tata capital is failing to take the money.
Their customer service claims that the issue is rectified and they have no problem processing the emi.
They never take the ecs amount and eventually i have to pay the emi using their online payment portal.
They charge me late charges as well and my cibil score also gets effected because of this.

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Apr 11, 2019

Complaint marked as Resolved

TATA Capital customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2019

TATA Capital Customer Care's response Hi, we have taken a note of your query. It’d be great if you can inbox us your contact details so that we can solve your issue at the earliest. Do let us know if we can help you with anything else.