[Resolved]  Tata Capital — false promises.. no updates.. worst service

Address:Hyderabad, Andhra Pradesh, 500060

I have a home loan with tata capital, i wanted to foreclose the account and requested them to give the fd & lod documents on 4th nov since then the team delaying the process with no update and reason for delay.

Team is very clear to take the monthly emi's on time but not concerned about the customer issues. I have raised more than 12+ complaints in last 30 days, but no one has a update on the issue on when will i be getting the foreclose document.

They have spoiled my cibil score, where my emi gets deducted every month on time but my cibil says that i am paying 23 days delay. Which is very bad serivce from tata capital, even after many mails, calls no one has a update on the issue.

They are playing with customers never go with them
Worst service... Never recommended
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jan 13, 2018
Complaint marked as Resolved 
TATA Capital customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2017
TATA Capital Customer Care's response
Dear Ravi,

We regret the inconvenience caused. Request you to kindly share your contact details for our team to get in touch and assist you with your query.
Complaint comments 

Comments

Top Up loan of 3.8 lakhs was approved dated 12-Sep-2017. Processing fee of Rs. 2242/-(check #0516915) & Rs.2500 cash is paid but still loan amount is not released. Upon enquiring response is very bad. Please release my loan amount as soon as possible else return the processing fee Rs.2242/- & Rs.2500 (total Rs. 4742). Application No.[protected]

TATA Capital Customer Care's response, Dec 13, 2017
Verified Support
Dear Siddappa,

We regret the inconvenience caused. We have duly noted the query and our team will get in touch with you shortly.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TATA Capital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    994
    Pending
    26
    Resolved
    558
    TATA Capital Phone
    +91 22 6745 9000
    TATA Capital Address
    One Forbes, Dr. V.B. Gandhi Marg, Fort, Mumbai, Maharashtra, India - 400001
    View all TATA Capital contact information