Tata Capital — Fraud loans issued on my name and pathetic email management

I would like to inform that there is a fraud loan issued on my name which is reflecting in my cibil history taken by a fraudster and i have done multiple follow upon your organization email id and there has not been any response. In today's time when customer interaction is so important, I don't know how your team is managing your group emailbox for customer complaints.
Loan number - [protected]

I cannot share my personal details here.. Request you to immediately call and have this loan removed from my cibil history. Not sure how you do KYC and attach loans of fraud customer to genuine customer and impacting their cibil history whereas fraudster enjoy loans.

Urgent attention needed. Already did email follow up for more then month.
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TATA Capital customer support has been notified about the posted complaint.
Verified Support
May 10, 2021
TATA Capital Customer Care's response
Hi Taji08, we regret the experience you had to go through. Please share the details regarding your concern at [protected]@tatacapital.com so our team can connect with you and address it at the earliest.
May 10, 2021
Updated by Taji08
You can match the pan number to whom the loan was granted and pan number on cibil history against this loan and you will know the difference. Please remove this from my cibil history at the earliest
May 12, 2021
Updated by Taji08
You are harassing me now and i am really frustrated.. What the hell stopping you to make a call to me and resolve the issue. I have made multiple attempts reaching out to you to different email id's and you guys just don't cre it. I wish such frauds happen with you and your family, then you will come to know how does it feel.. My number is [protected].. If some courtesy is left.. Make a call to resolve my issue..
May 12, 2021
Updated by Taji08
You are harassing me now and i am really frustrated.. What the hell stopping you to make a call to me and resolve the issue. I have made multiple attempts reaching out to you to different email id's and you guys just don't cre it. I wish such frauds happen with you and your family, then you will come to know how does it feel.. My number is [protected].. If some courtesy is left.. Make a call to resolve my issue..
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You can match the pan number of the person to whom the loan was given and pan number linked to the cibil history.. You will know the difference.. Please remove from my cibil history at the rarliest

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