[Resolved]  Tata Capital — Harassment from the side of tata capital agent

Address:

Kottayam

Respected sir,
I am not disclosing other details right now.
I am very disappointed from the services given to us.As a customer I am very disappointed and stressed because of this loan taken from the Tata capital finance.I am taken a bike loan from Tata capital.Due to covid 19 my brother lost his job and so it effected our family badly in that current situation we were suffering a lot to pay the bike loan but we tried to pay the dues at on time the last due was around 15, 000 only .it was the first time we delay in paying the loan it is only because of the current situation.
An Unprofessional staff who don't have a ID card yet, came to our home and relatives home, harassing me and my family on the name of loan settlement .The debt collector from agency came to our home and said to our neighbours about our laon that "our bike loan is headache for him" .sir is it right ?, it is not fair sir .
The agency brake the right to privacy of the client .
After that incident an agent his name is Dani threatening us severely, He says that "he will embarrass us in front of others and tell everyone that we do not paying loan".
Recovery agent have no rights to inform our relatives, neighbours or with others about our debt.sir I think I have the right to privacy.we want some time to pay it.
We are in a severe financial crises please don't harass us we are very stressed .Plz it's our request.