[Resolved]  Tata Capital — home loan pmay benefits

Address:Nagpur, Maharashtra, 440010
Website:www.consumercomplaints.in/new_complaint

Dear sir, i hv give the home loan and approved pmay benefit in my home loan account (Loan a/c no. 9676365). After all process completion nagpur branch people inform processing fees rs. 9500/- but pmay benefit without any charges govt give the us. Then why this processing fees charge by nagpur branch to me. Pl advice. I m personally visit to nagpur branch for this issue but mr. Manish was not inform properly. So pl advice me my cell no. [protected] & mail id pradeep. [protected]@rediffmail.com

With regards,
Pradeep shrirang
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Dec 10, 2017
Complaint marked as Resolved 
TATA Capital customer support has been notified about the posted complaint.
Verified Support
Nov 09, 2017
TATA Capital Customer Care's response
Dear Sir, we regret the inconvenience caused. We have duly noted the query and our team will get in touch with you shortly.
Complaint comments 

Comments

Dear Tata Capital Housing Finance Ltd. - I daily follow up with you & your customer care dept but till date we are not received any single reply. you people chet to customer & collect the amount as a bribe. I have pay your Nagpur Branch Rs. 3715-/- processing fees and they was not given any single receipt of payment.
As per your above msg. showing your team contact me shortly but last 24 days no any contact me.
i request to you pl solve this matter urgently
With Regards,
Pradeep Shrirang
[protected]
Loan A/c No. 9676365
TATA Capital Customer Care's response, Nov 27, 2017
Verified Support
Dear Pradeep,
We regret the inconvenience caused. We have duly noted the query and our team will get in touch with you shortly.

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