[Resolved]  Tata Capital — personal loan closed - but tata capital does not update records

Address:Bangalore, Karnataka, 560008

I had taken a personal loan from tata capital and settled the same in 2014. Ever since i had been following up with tata capital to update cibil correctly so that it does not show outstanding. I received email confirmation that it was correctly updated as settled. However, whilst analyzing a latest cibil report, this loan still showed a balance of 17 thousand rupees and querying why this discrepancies, they have come back with a fresh email that due to multiple penalties, now the due is some where around 49 thousand rupees!! There is no way i will ever accept this ridiculous conduct by tata (Who infact used unethical ways during the recovery process)... But i need people to be aware that this company is not the right one to go for loan. Tata capital, just for your better understanding, loan account number is 3232111...
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Dec 15, 2017
Complaint marked as Resolved 
TATA Capital customer support has been notified about the posted complaint.
Verified Support
Nov 14, 2017
TATA Capital Customer Care's response
Dear Sir,

We regret the inconvenience caused. We have duly noted the query and our team will get in touch with you shortly.
Complaint comments 

Comments

Dear Tata capital Personal Loan Team,

I long time request to your customer care team for provide us my total outstanding or foreclose amount till date but no one response my mail.

request you please provide us the same as urgent basis so great help to me.

best regards
Bivas Das
[protected]
TATA Capital Customer Care's response, Nov 23, 2017
Verified Support
Dear Bivas, we regret the inconvenience caused. We have duly noted the query and our team will get in touch with you at the earliest.
TATA Capital Customer Care's response, Nov 24, 2017
Verified Support
Dear Bivas,

Request you to share your loan number as well, as our team could not connect with you on the number mentioned in your query.

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