[Resolved]  Tata Capital — pl tata account no 6999345 recovery harassment threatening and torture

Address:

400072

My tata personal loan account no 6999345
Loan taken date first emi date 03/04/2017 (Emi - 19778/-)
All emi were paid regularly only month of november emi was not paid dut to some problem in my salary as i have changed my job so i will not get salary for 2 months hence requested that guy that for same reason my this month emi is been returned will pay the same next month and clear it,
But the recovery team is horrible they don’t have any sense to speak to customer on top of that they have sent some agent to my home without intimating me, however i am receiving all their calls and interacting with them and the guy who came at my place was very shabby looking guy with no i’d proof on top of it his mangers named ram and his manager javed or naved spoke to me very rudely in very indecent language was harassing me like anything and forced to pay anyhow and do anything but pay immediately even when i have clearly told him my situation.. He was literally trying to threaten me and even the the guy who came to my home named sayyed was doing same to threaten me..
I don’t know what kind of service you give to consumer i have always paid my emi on time only one emi is been returned instead o[censored]nderstanding such customers concerns they are harassing mentally and threatening..

If this is not resolved on immediate basis i’ll be lodging a police complaint as they have said if i don’t pay by tomorrow they will show me and again same threatening and torchure..