[Resolved]  Tata Capital — Receiving too many unsolicited calls

Address:MUMBAI

Dear Sirs,

I wish to put on record a complaint for receiving calls very often from Tata Capital on my mobile [protected].

In order to boost your business, I feel it is most improper to harass an individual who has made it amply clear for stoppage of getting calls from Tata Capital as I am not requiring any service from the Company.

I had written to Tata Capital as far back as on[protected] as per the trailing email.

Despite my repeated requests and receiving assurances from Tata Capital for stoppage of the nuisance of regularly being bothered by the calls, I still keep receiving calls from Tata Capital, which has become most annoying and inconvenient.

A call was received from Tata Capital once again this morning, wherein I have been assured by the senior customer service executive, David, that my number will definitely be saved under DO NOT DISTURB category, thereby enabling me not to receive the unwarranted calls for services I am not interested in.

I am sure sufficient heed will be paid to this complaint email and that I would stop receiving the unsolicited calls henceforth, as I would not like to escalate the complaint with the Principal Nodal Officer or even right up to the regulatory authority with the Ombudsman of the RBI.

Requesting for immediate action to be taken in the matter.

Best regards,

Nekdad Cama
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Mar 16, 2023
Complaint marked as Resolved 
TATA Capital customer support has been notified about the posted complaint.
Verified Support
Feb 13, 2023
TATA Capital Customer Care's response
Hi Nekdad Cama,
We regret this unfavourable experience you are going through. We will update your number in our DND list at the earliest and share an confirmation with you.
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I am also facing same issue with multiple calls in a day from different phone numbers tata capital personal loan.
TATA Capital Customer Care's response, Apr 19, 2023
Verified Support
Hi Devi Prasad, we regret the inconvenience caused. Kindly share the details about your concern at [email protected] for our team to better understand and provide a solution.

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