[Resolved]  Tata Capital — Refund not yet received

I had ordered a smart watch on Oct 16th 2020 and after some time I realised there was a cheaper offer elsewhere and cancelled my order within a few hours.

Later after couple of days I checked to see the status of the refund and it says refund processed successfully whereas I did not get the money credited into my ICICI bank credit card account yet and today is 19th. I have raised multiple tickets but the issue is yet to be resolved.

Not sure why is status showing as refund processed when it is not actually the case.
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Aug 6, 2021
Complaint marked as Resolved 
TATA Capital customer support has been notified about the posted complaint.
Verified Support
Oct 20, 2020
TATA Capital Customer Care's response
Hi Mayur,
This query seems like it is addressed to another Tata offering. We request you to visit the correct page. We will have to consider this case closed on our page.
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