[Resolved]  Tata Capital — Tata Capital Home Loan - 1 EMI Missed - Recovery Harassment, Threatening and Torture

Tata Capital Housing Finance Limited Loan Account - 9386314

It has been a practice that we get numerous phone calls and un-informed home visits for non-payment of single EMI.

Date - April 26, 2022
Collection Personnel - Kumar
Collection Agent Contact - +91 [protected]
Location - Chennai

I'm a NRI and I've made part payments in my account too. I've never experienced continuous torture/harassment from any financial institution except Tata Capital.

There were issues with finding tenants all through the pandemic and I have tried my best to manage EMI payments in this account. There were numerous calls to my parents, brother, my overseas whatsapp number, my Indian number etc. for single EMI non-payment even after informing that I'll bring my account back to current by end of May.

If this harassment continues, I'll be filing a police compliant against these agents/concern accordingly.

Going forward, please reach me only through my registered email address and I'll respond accordingly.

Thanks for your consideration!!
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May 28, 2022
Complaint marked as Resolved 
TATA Capital customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2022
TATA Capital Customer Care's response
Hi Apamal,
We regret that your experience was not very pleasant with us. Please share the details of your concern with our team at [protected]@tatacapital.com and we'll get back with a solution. Thank you!
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