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TATA Capital Complaints & Reviews

2.9
Updated: Dec 31, 2025
Complaints 1010
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TATA Capital reviews & complaints page 12

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P
Paridhi16
May 31, 2022
Resolved
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I had ordered a watch of 14, 795 and returned the product since it was defective. Return was initiated on 15th may and refund was initiated on 26th may. Till now refund has not been received.. all the customer care says..is to keep waiting. Since when the refund has started taking soooooo long?? I have raised the complaint again and they again say to wait till june 2
May 31, 2022
Complaint marked as Resolved 
Refund received
TATA Capital customer support has been notified about the posted complaint.
Verified Support
Jun 03, 2022
TATA Capital Customer Care's response
Hi Jagrukgrahak1001,
This query seems like it is addressed to another Tata offering. We request you to visit the correct page. We will have to consider this case closed on our page.
Verified Support
Jun 03, 2022
TATA Capital Customer Care's response
Hi Paridhi16,
This query seems like it is addressed to another Tata offering. We request you to visit the correct page. We will have to consider this case closed on our page.
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    sharmanikhil3824
    May 31, 2022
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    Dear tata,

    This complaint related to tata capital harassment collection employee,
    as my uncle got expired and i was at his funeral, and tata collection agency still harssing for the one emi due there manager, sitting staff and field continlusly calling and visiting late at home. in my abesnece . Just to complete there collection taarget these peoeple can go any extend.
    TATA Capital customer support has been notified about the posted complaint.
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      Samrat chatterjee 84
      May 30, 2022
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      Resolved

      Dear Concern,
      Due to some financial issues I unable to pay 2 months emi, but your recovery agent harresment me thread me so many times.
      Kindly look into this.
      May 30, 2022
      Complaint marked as Resolved 
      I will pay this emi as soon as possible. please help. Agent name abhishek. Ph no.7033393933.
      TATA Capital customer support has been notified about the posted complaint.
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        M
        Mansi_1009
        May 30, 2022
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        Address: AHMEDABAD

        We have taken a loan in the name of my father in law in the year 2019 and submitted all the documents. Tata capital emoloyee visited home as my father in law was handicapped. They got signed in few documents of insurance from my father. At that time i was not married.

        They disbursed the loan and we sucesfully paid all the installment until his death in nov 2020 due to covid. Then after we get to know that the home insurance has been issued in the name of the co- applicant (my husband). We never received the home loan insurance copy too. They also accepted that its fault of their employee.

        Now they are not ready for waive of even half of the home loan. They asked us to pay full home loan which is of 15 lacs. We are having financial issue now.

        Tata home loan staff came to home for the recovery and forced us to pay.

        Kindly look into the matter on priority & resolved

        regards,
        mansi chauhan
        +91 [protected]
        TATA Capital customer support has been notified about the posted complaint.
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          S
          Swati .
          May 25, 2022
          Resolved
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          Resolved

          I received the product without tag and it looked used with marks all over. Its been 20 days I have not received any resolution from them. Whenever contacting, they ask to wait for 2 business days. This is happening to me since 8th May. There is no contact from Tata cliq side and on calling the customer care, they say that they have no information as the complaint is being looked by "TOP MANAGEMENT", whom they cant contact & check about the status. This guy 'INAM ALI' from customer care told to take legal action but cant provide the status of complaint. And no basic ettiquetes, he is saying "we don't have any information".
          Everyday I am calling customer care with same response & they dont respond on mails also. I have also told them that I am shifting to another city in 3-4 days and wont be available here anymore. But no help!!!

          Order ID:[protected]
          Jun 28, 2022
          Complaint marked as Resolved 
          TATA Capital customer support has been notified about the posted complaint.
          Verified Support
          May 27, 2022
          TATA Capital Customer Care's response
          Hi,
          This query seems like it is addressed to another Tata offering. We request you to visit the correct page. We will have to consider this case closed on our page.
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            N
            NIVRUBAN
            May 25, 2022
            Resolved
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            Resolved

            Address: Salem

            This email is regards to pending due for the loan account number: TCFPL[protected]
            Registered Email: [protected]@gmail.com

            I have taken loan from Tata Capital on May’2019 and I paid all the dues on-time however only this month (May’2022) - I am not able to pay the due to death in family.
            The same was informed to the respective branch manager (Salem) and he gave time only till 25th May which is not at all possible to pay the due. The branch manager called me today morning and he never ever tried to understand my situation. He behaved hardly over the phone and demand me to pay the pending due before 4pm today (25th May’22). He threatened me by saying he will take further actions if I didn’t make the payment by 4pm today. He is very rude with the tenured customers.

            Please review my record and I paid all the previous dues in due date and only this is the 1st occurrence of missed payment. I will pay the pending dues by 1st June’22 along with next month due once the salary is credited on 31st May’22. Requesting you to interfere on this and give the time to pay the pending due on 31st May’22.

            The one who called is claimed as Manager of the branch (Salem) - he is hesitant to understand the situation and used hard words which spoils the trust and bonding.
            Review my record and approve.
            Manager Number: [protected]

            Thank you,
            Navanithan
            Jul 3, 2022
            Complaint marked as Resolved 
            TATA Capital customer support has been notified about the posted complaint.
            Verified Support
            May 27, 2022
            TATA Capital Customer Care's response
            Hi Navanithan, we regret the experience you had to go through. Please share the details regarding your concern at [protected]@tatacapital.com so our team can connect with you and address it at the earliest.
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              Prathamesh15
              May 18, 2022
              Resolved
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              Resolved

              Regarding my personal loan application

              From last 14 days my personal loan application status is showing post approval data entry called lot of times to tata capital customer care but they dont know how to talk every time they asked more time to resolve mailed but no one rply not expected form tata group very poor service froma tata capital...
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              S
              Sivaramane N
              May 16, 2022
              Resolved
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              Resolved

              Not processing requests for pre-closure of loan

              Address: Banjara Hills Hyderabad

              I have made a request through helpline and they asked to go to the nearest service branch for making the request, which I did at Banjara Hills branch at Hyderabad. There the executives said they won't take the request as everything is done through email (customercare.[protected]@tatacapital.com) which I did it promptly on the same day. I received a letter after 4 days informing me that I have to raise the request through helpline no. They attend...
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              Saktishree S Majhi
              May 12, 2022
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              Resolved

              Address: Jajpur (Odisha)

              Tata Capital Customers Support is very poor. Tata Capital offered me a Pre-Approved Personal loan by their sales team over phone call then i agreed to avail it.After applying this one i rejected another Pre-Approved offered by ICICI bank where my salary account is being operated since 7 years. But now Tata Capital sales team totally forgot about their offer, they neither sending me E-Mandate Link nor making phone calls for disbursement of PL.
              I have spent around 100/- Rupees on phone to talk to their sales team, they always kept me on hold for around 20-25 minutes and they cut the phone calls.

              Being a tata group employee i feel very devastated for Tata Capital Sales team.

              Their approach towards customer is unethical, nonsense and poor.

              Regards,
              Saktishree SM
              Engineer-TRF Limited( A Tata Enterprise)
              Kalinganagar-Odisha
              Jun 28, 2022
              Complaint marked as Resolved 
              TATA Capital customer support has been notified about the posted complaint.
              Verified Support
              May 27, 2022
              TATA Capital Customer Care's response
              Hi, we regret the experience you had to go through. Please share the details regarding your concern at [protected]@tatacapital.com so our team can connect with you and address it at the earliest.
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                J
                Jagrukgrahak1001
                from Delhi, Delhi
                May 8, 2022
                Resolved
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                Resolved

                Address: Tata cliq e-commerce website
                Website: Tata cliq e-commerce website

                I placed an order for a x-touch tablet. I was delivered only the charger and the earphones. The tablet was missing. I placed a complaint on tata cliq. They kept on postponing the matter and provided me with no resolution. I even shared all the pics multiple times. But no response. They kept on saying that they are investigating the matter. I demanded for refund but they refused. It was my 1st order from tata cliq. They said they packed all items from their side. I asked them for proof of pics of all items but they didn't give any proof. They have done this with many people. Tata cliq is a fraud e-commerce website. They offer very good discounts but then they deliver only half the items. Many customers are suffering.
                Jun 11, 2022
                Complaint marked as Resolved 
                TATA Capital customer support has been notified about the posted complaint.
                May 08, 2022
                Updated by Jagrukgrahak1001
                These are my order details

                Verified Support
                May 11, 2022
                TATA Capital Customer Care's response
                Hi Jagrukgrahak1001,
                This query seems like it is addressed to another Tata offering. We request you to visit the correct page. We will have to consider this case closed on our page.
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                  D
                  Deepz90
                  from Siliguri, West Bengal
                  May 8, 2022
                  Resolved
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                  Address: Deepak sharma near children park millanpally siliguru

                  I would like to bring to your kind notice that I ordered a JBL EXTREME 2 Speaker order id[protected] on 18/apr2022 to gift it to my younger brother, i used to rely on amazon and flipkart for e Marketting but that day i searched web for best offer and found tata cliq has the best offer and as tata itself is a brand name it must be a safe web to order
                  So I ordered and was excited to gift it to my bro on his birthday as he was asking me to gift him boat speaker but how ever during this tough time i managed money and ordered jbl just to see smile on my brothers face as i am the only one to look after my family.
                  On 21st april 22 I received the order but the condition of the parcel was not good outer cartoon was torn as it was packed in dried out cartoon and wraped with cello tape all round with a part torn I confirmed from the courier boy that is the parcel safe he said yes i brought it to my home and as i opened to my shock product was missing.
                  Sir/mam till today i did not get such bad experience from other e Marketting this was my first order and such a bad experience.
                  I immediately placed a complaint to tata cliq customer care and was asked to wait for 10 days but i was sure that tata cliq will give fair decision that is right for seller and customer both but on 28th i was shocked to know my claim is rejected and it was a nightmare for me as i couldn’t share this loss to my family as don’t want them to worry whole night i couldn’t sleep because being a middle class family and buying costly speaker is a big thing for me just because of my brother happiness i ordered it but unfortunately my decision of buying was wrong.
                  I request tata cliq please please give justice with fair decision and punish the person who is wrong i have given my id card no and ready to face any case related to my product as 16990/- earning this money i have to wait for months and it took second to reject my claim which was right.
                  Please Sir/Mam look into this matter and give fair decision as this was my first order and such a bad experience i pray to you please file a investigation and punish the one who is wrong.
                  Requested
                  Jun 14, 2022
                  Complaint marked as Resolved 
                  TATA Capital customer support has been notified about the posted complaint.
                  Verified Support
                  May 11, 2022
                  TATA Capital Customer Care's response
                  Hi Deepz90,
                  This query seems like it is addressed to another Tata offering. We request you to visit the correct page. We will have to consider this case closed on our page.
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                    D
                    Dsbansal1988
                    from Ghaziabad, Uttar Pradesh
                    May 2, 2022
                    Resolved
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                    Address: B- 814 Andromida Planet One Koyal Enclacve Bhopura Ghaziabad

                    I have arunning Home loan from Tata capital No. 10181029. I submitted required documents regarding PMAY subsidy in the M/O January 2022 but Tata capital was not process my documents on time. Last week when I visit tata capital to know the status of my PMAY subsidy customer care executive of tata capital at lajpat nagar delhi told me that your PMay subsidy was rejected due to late submission of documents. Last date for pmay subsidy was 31.03.2022 and I submitted my documents in January 2022. Kindly help me because Tata capital doesn't respond me well.
                    Jun 14, 2022
                    Complaint marked as Resolved 
                    TATA Capital customer support has been notified about the posted complaint.
                    Verified Support
                    May 07, 2022
                    TATA Capital Customer Care's response
                    Hi Dsbansal1988, we regret the experience you had to go through. Please share the details regarding your concern at [protected]@tatacapital.com so our team can connect with you and address it at the earliest.
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                      Y
                      yusufkaushambi
                      May 1, 2022
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                      Late delivery in this summer heat and non-responsive. The product had to be delivered by 23rd April and has still not been delivered.
                      TATA Capital customer support has been notified about the posted complaint.
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                        A
                        apamal
                        from Chennai, Tamil Nadu
                        Apr 27, 2022
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                        Resolved

                        Tata Capital Home Loan - 1 EMI Missed - Recovery Harassment, Threatening and Torture

                        Tata Capital Housing Finance Limited Loan Account - 9386314

                        It has been a practice that we get numerous phone calls and un-informed home visits for non-payment of single EMI.

                        Date - April 26, 2022
                        Collection Personnel - Kumar
                        Collection Agent Contact - +91 [protected]
                        Location - Chennai

                        I'm a NRI and I've made part payments in my account too. I've never experienced continuous...
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                        Irshadviz
                        Apr 25, 2022
                        Resolved
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                        Resolved

                        I got pre-approved LOAN on tata neu aap. Submitted all documents verification also done after long long waiting after so many days what was the reply from tata capital." Sorry sir your LOAN is rejected due to you r not in the area of 50km". They have received a mail from head office mentioning this. This is world biggest ### reason I heard from the executive ### close the company n go
                        May 28, 2022
                        Complaint marked as Resolved 
                        TATA Capital customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 27, 2022
                        TATA Capital Customer Care's response
                        Hi Irshad,
                        We regret that your experience was not very pleasant with us. Please share the details of your concern with our team at [protected]@tatacapital.com and we'll get back with a solution. Thank you!
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                          M
                          Mahiv
                          Apr 22, 2022
                          Resolved
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                          Resolved

                          Address: Door no:1/151a,Bodichipalli(Vill&Post),Denkanikottai(taluk),Krishnagiri(district),Pin code:635113

                          Hi, my two wheeler loan closed on 05/02/2022 and I requested for NOC so many times but I didn't get to my address yet.So please I requested you to send the NOC as much as possible.
                          May 27, 2022
                          Complaint marked as Resolved 
                          TATA Capital customer support has been notified about the posted complaint.
                          Apr 22, 2022
                          Updated by Mahiv
                          Hi, my two wheeler loan closed on 05/02/2022 and I requested for NOC so many times but I didn't get to my address yet.So please I requested you to send the NOC as much as possible.
                          Verified Support
                          Apr 25, 2022
                          TATA Capital Customer Care's response
                          Hi Mahiv, we regret the experience you had to go through. Please share the details regarding your concern at [protected]@tatacapital.com so our team can connect with you and address it at the earliest.
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                            Irshadviz
                            Apr 21, 2022
                            Resolved
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                            Resolved

                            I got pre-approved approved loan on neu app I have entered all information
                            and for Kyc I have requested manually pickup After long waiting Kyc has been collected by executive [protected] yesterday but still there is no update of Kyc complition he is nt receiving my call n rejecting nor giving any update on my loan process and disbursement of amount my loan application no was.[protected]
                            Jun 2, 2022
                            Complaint marked as Resolved 
                            TATA Capital customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 25, 2022
                            TATA Capital Customer Care's response
                            Hi Irshad, we regret the experience you had to go through. Please share the details regarding your concern at [protected]@tatacapital.com so our team can connect with you and address it at the earliest.
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                              Irshadviz
                              Apr 20, 2022
                              Resolved
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                              Resolved

                              I have got pre approved loan on tata neu I requested for the Kyc pickup but nobady is calling for pickup I m waiting for them nobady is taking care for this my. COMPLAINT NUMBER. 19734436. APPLICATION NUMBER.[protected] plz look into this
                              May 27, 2022
                              Complaint marked as Resolved 
                              TATA Capital customer support has been notified about the posted complaint.
                              Apr 21, 2022
                              Updated by Irshadviz
                              Finally after long waiting executive has collected documents but still there is no update on it in aap it's still showing Kyc not completion I don't know what's going on here executive with mob number [protected] even not receiving my call nor giving any updates on loan everytime they r taking gaps after on each process don't no how tell n what to tell them
                              Verified Support
                              Apr 25, 2022
                              TATA Capital Customer Care's response
                              Hi Irshad, we regret the experience you had to go through. Please share the details regarding your concern at [protected]@tatacapital.com so our team can connect with you and address it at the earliest.
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                                J
                                Jadonamit
                                from Gwalior, Madhya Pradesh
                                Apr 17, 2022
                                Resolved
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                                Resolved

                                Address: Dont knw

                                Today I received message from VZ-TATACD which is as follows

                                Dear Applicant, we regret to inform you that basis our SBI Cards internal policy, we are unable to issue a credit card to you at this time .

                                I hereby inform you that I have not applied for any credit card to anyone recently. Kindly note and take necessary action

                                Thanks
                                May 27, 2022
                                Complaint marked as Resolved 
                                TATA Capital customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 20, 2022
                                TATA Capital Customer Care's response
                                Hi Amit, we regret the experience you had to go through. Please share the details regarding your concern at [protected]@tatacapital.com so our team can connect with you and address it at the earliest.
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                                  M
                                  monaa chouddhary
                                  Mar 29, 2022
                                  Resolved
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                                  Resolved

                                  Hi i have brought a
                                  Product: Studio Fit by westside wine color
                                  Ordered date- 28, Feb 2022Order ID:[protected]

                                  This is with reference to my amount of Rs. 999.00 not refunded.

                                  I have brought a product from Tatacliq - Studio Fit by westside wine color, on 28th Feb and returned the product and requested to refund my amount.
                                  On 2nd March i called the Companies Customer care and asked about the amount she indicted that amount already refunded you will be able to see it in 2-3 working days. I waited for 5 days and called again then they told we had refunded the amount it might be stuck on bank gateway . I called IDFC First Bank and got response that there is no amount .
                                  After numerous call to Tata Cliq and Bank, both are not taking any responsibility and putting it on each other and my Money is with them.
                                  I also had a word with there Supervisor- Sherli Soni, who was rude to me and not ready listen anything...
                                  IS this kind of customer service we expect from the brands?
                                  May 2, 2022
                                  Complaint marked as Resolved 
                                  TATA Capital customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 01, 2022
                                  TATA Capital Customer Care's response
                                  Hi,
                                  This query seems like it is addressed to another Tata offering. We request you to visit the correct page. We will have to consider this case closed on our page.
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