[Resolved]  Tata Capital — two wheeler loan still showing active

Address:Thane, Maharashtra, 400607
Website:tata capital financial services limited

I have already cleared all the dues and late payment charges on 5th january, 2018 but still the loan is showing active on my name and you guys have totally spoiled my cibil score due to this type of negligence.

Even after making the payment you guys have approved my noc and i have received it too then how rs. 442/- still reflecting against the contract number [protected]. I need all this to be sorted out, because of you guys i am not able to apply for the personal loan anywhere not even to any bank. This is not the type of service which we customer deserves.

Even i tried applying for personal loan from tata capital and your sales service provider vishwajeet calling me after completing the 3 steps for applying loan and telling me that still rs. 442/- is still reflecting against contract number. How this is possible???

That means you are playing with us or what, how vishwajeet can tell me that you need to go that office from where you received the noc to get this sorted out even after telling him all the details online.

That means you are spoiling our cibil score not giving us any intimations about the over due and late payment charges and the time when i am moving to your office to get my loan clear noc then you are telling me that there are pendency and dues, this should not be done.

If rs. 442/- are still reflecting against my loan then how you guys processed for my noc and i have received it as well.

The time when i missed only one emi that is of rs. 2292/- one of your field executive came to my residential address and informed that rs. 50/- will be the late payment charges which i had paid him as well, that means you are taking the inappropriate money from the customers and not giving any receipts for the same.

If this is not going to streamlined i will moving my all the conversation and raising complaint at consumer court.

I need this active loan to be closed and my cibil score at the good level of 780 or above and also i am not going to pay this additional rs. 442/- which is still reflecting against the loan contract number [protected].

Don't make me wait longer for this, because of you guys i am getting such falling comments and disappointment from the other vendors wherever i am applying for personal loan that your cibil score is not good and still you have a active loan from tata capital.

My name is suryakant waghulade instead of which you have updated my last name as "gaghulade". My contact number is [protected] instead of which you guys have updated "[protected]" on the noc i have received.

If you are not updating the correct details even after filling it up correctly while filling the application form then what is the use of it, also you do not verify the details by calling your customer back.

Wow, really the pathetic service. You are the first people who spoiled my entire cibil score due to such negligence.

"tata" is the good and reputed name all over the world, do not spoil it by providing such services to the customers.

I have cleared the emi over due and late payment charges total of rs. 961.55/-
Was this information helpful?
No (0)
Yes (0)
Mar 29, 2018
Complaint marked as Resolved 
TATA Capital customer support has been notified about the posted complaint.
Feb 23, 2018
Updated by Suryakant Waghulade
Complaint has already been booked. My active loan should be closed. Please keep updating.
Verified Support
Feb 26, 2018
TATA Capital Customer Care's response
Dear Suryakant,

We regret the inconvenience caused. We have duly noted the query and our team will get in touch with you shortly.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TATA Capital
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    994
    Pending
    26
    Resolved
    558
    TATA Capital Phone
    +91 22 6745 9000
    TATA Capital Address
    One Forbes, Dr. V.B. Gandhi Marg, Fort, Mumbai, Maharashtra, India - 400001
    View all TATA Capital contact information