Tata Card — tata promotional gift voucher of rs. 3,000

Address:

560037

Hi Sir,

During the time of taking new Tata Card, the amount of Rs. 3, 499 has been deducted from my account stating for a mandatory promotional gift voucher of Rs. 3, 000. I got the gift voucher from for Yatra and have used as well. I applied for bus booking in Yatra and after the bus got broke down on July 24 2017, yatra has sent the promotional gift voucher back to SBI.

Few days before I called SBI customer care and got to know that Yatra has not communicated for the voucher code with SBI and they have registered a complaint for the same. But today one of the SBI consumer representative told me that they has sent me the gift voucher on 26 July 2017 to my registered mobile number and that coupon code has been expired already. But I have not received any message regarding the voucher code from SBI on my mobile number from July 26 2017.

Since on the name of promotional gift voucher, SBI has deducted my money only, I want my gift voucher back. They are fooling people on the name of promotional gift voucher.