Tata Cliq — emi charges on television purchase

Address:Nagpur, Maharashtra, 440024
Website:www.tatacliq.com

Purchased a TV samsung from TATA cliq on 6 month no cost EMI. But tata cliq convert my EMI transaction for 12 month with13% interest rate. When I complaint to customer care, they gives me random theory and story. Later they said I had made a transaction with 12 months tenure. I have a screenshot while purchasing where I select 6 month tenure, and a payment sms just exact in 1 min. Still they denied as they don't have any information how I paid and how much tenure I select. I have to pay almost 4000 extra rupees now which is a fraud because I was getting better deal in store.
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