Dear Customer Support,
I am writing to follow up regarding refunds for multiple returned items from my recent orders with Charles & Keith.
Charles & Keith Noir Midori Geometric Tote Bag
Order ID:[protected]
Order placed on: 12th May 2025
Returned on: 26th May 2025
Refund initiation email received on: 5th June 2025
Refund not yet received in my account.
Charles & Keith Toffee Sybill Medium Tote Bag
Order ID:[protected]
Order placed on: 20th June 2025
Returned after receiving the item
Refund initiation text received, but refund not received in my account.
Charles & Keith Noir Kay Capsule Textured Medium Tote
Order ID: [Please confirm if same or different]
Order placed on: 27th June 2025
Returned after receiving the product
Refund initiated on 15th July 2025
Refund not yet received.
Please look into these pending refunds and provide me with an update on when I can expect to receive them.
Best regards,
[sushma Pradhan ]
[[protected]]
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