Submit a Complaint
Claimed

Tata Consultancy Services Complaints & Reviews

www.tcs.com
1
Updated: Jun 21, 2026
Complaints 1296
Resolved
242
Unresolved
1054
So far, so good. Tata Consultancy Services is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Tata Consultancy Services will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Tata Consultancy Services

Having problems with Tata Consultancy Services?

File a complaint and get it resolved by Tata Consultancy Services customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Job & Career
Tata Consultancy Services

Tata Consultancy Services reviews & complaints page 27

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
Rbhagat1968
Jul 18, 2022
Report
Copy

Hi,

I have submitted all the docs to the EPF office via online and Speed-Post for a small correction in my EPF a/c related to my name and Date of Joining.

It has been more than 3 months since then and I have not received any update from the EPF office, so my Aadhar cannot be linked with my a/c.

Requesting TCS to follow up on this case. A ticket has been raised on this issue with TCS 834140 dt. May 3, 2022.
Tata Consultancy Services customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    R
    Rbhagat1968
    Jul 18, 2022
    Report
    Copy

    Emp id - 188516

    My Superannuation fund is not getting transferred to the NPS Scheme. I have submitted all my docs and got an acknowledgement too from TCS.

    I have raised the following Tickets to remind them on this topic - 834190 raised on May 3 (It got force closed on the portal) and another one on 879188 - Jul 6.

    It is still not done after more than 5 months. Kindly look into it and provide an early resolution for this issue and provide me an update on [protected]@gmail.com

    Regards,

    Rajesh Bhagat
    Tata Consultancy Services customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Pradeep Kumar 1997
      from Ranchi, Jharkhand
      Jul 18, 2022
      Report
      Copy

      On 18/07/2022, I paid for TCS NQT IT bundle pack amount also deducted from my account but now it's showing it's status is incomplete, please help
      Tata Consultancy Services customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        P
        Payel Bhunia
        Jul 17, 2022
        Report
        Copy

        Address: Kolkata

        My employee id 732929. I need form16 for[protected]. I tried to reset password and I got the message that temporary password has been sent in my email id. But I didn't receive any mail regarding this.
        Tata Consultancy Services customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          J
          Jhansi V
          Jul 17, 2022
          Resolved
          Report
          Copy
          Resolved

          Hi Team,
          TCS alumini portal is not loading at all .I require Form 16 document to submit Income Tax Returns in this year and the deadline is approaching i.e. 31st July'22.I have been sending mails to Hyd seperation cell DL and other person in Escalation matrix.But I haven't received any response from any one .
          It is urgent to to receive Form 16 before deadline otherwise I would end up paying penalty unnecessarily.
          Please help me to get my Form 16
          Jul 18, 2022
          Complaint marked as Resolved 
          Portal started working.Thank you
          Tata Consultancy Services customer support has been notified about the posted complaint.
          Jul 17, 2022
          Updated by Jhansi V           *****TCS alumini portal is NOT loading since many days****
          View replies
          TCS alumni portal is loading since many days. I require Form 16 document to submit Income Tax Returns in this year and the deadline is approaching i.e. 31st July'22. I have been trying to enter the portal for last 1 week and it always shows as under maintenance until a specified time and that time gets auto updated everytime. Please help me to get my Form 16
          Reply
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            A
            araut3836
            Jul 17, 2022
            Report
            Copy

            Address: https://www.alumniportal.tcs.com/AlumniPortalWar/index.jsp?cd=1656633600012

            Hi,

            My name is Abhishek Raut my last working day in TCS was 8th april, 2022 I got FFS in 2 days but in its they not paid hole amount some are missing (NSA, NHP) after that I raised ticket in alumni portal and it's takes 2 to 3 months to resolve the issue. My 2 months NSA was pending march and April but when they send me amount it's only for March and for April it's still pending.
            From last 2 to 3 days in am trying to visit alumni portal but it's not opening I am getting this error.
            Screenshot also attached.

            This site can’t be reachedwww.alumniportal.tcs.com took too long to respond.
            Try:

            Checking the connection
            ERR_CONNECTION_TIMED_OUT

            Separation officer also not respond on calls.
            Helpless now looking for resolution.

            Regards,
            Abhishek Raut[protected]
            Gmail: [protected]@gmail.com
            Tata Consultancy Services customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sathya. S
              from Bengaluru, Karnataka
              Jul 17, 2022
              Report
              Copy

              I am ex-employee of TCS. I tried to access alumni portal to download Form 16 but portal is not reachable/working for past 3days. Please let me know when portal access issue will be resolved or let me know alternative solution to download Form 16.
              Tata Consultancy Services customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                M
                Mitanshi02
                from Delhi, Delhi
                Jul 17, 2022
                Report
                Copy

                I have been trying to open the tcs alumni portal -https://www.alumniportal.tcs.com
                so many times.
                I am getting like " too long to respond". also attaching the screenshot
                kindly let me know what can be done
                EMP ID - 1833715
                Its really urgent.
                Tata Consultancy Services customer support has been notified about the posted complaint.
                Helpful
                2 other people found this review helpful
                2 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  A
                  Avula Lakshmi
                  Jul 16, 2022
                  Report
                  Copy

                  Hi I recently resigned tcs and trying to register in alumni portal but link is not accessible.
                  Please share working link.
                  Tata Consultancy Services customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    B
                    Balaji_S
                    from Salem, Tamil Nadu
                    Jul 16, 2022
                    Report
                    Copy

                    Address: Chennai

                    I have been trying to login into TCS Alumni portal but the site is not reachable for the past 2 days (from 14/7/2022 onwards) . I have tried clearing browser history/cookies, different browsers and even tried in different devices but the site is not reachable . I am unable to access my documents or raise ticket due to this
                    Tata Consultancy Services customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      Karthikeyan23689
                      from Chennai, Tamil Nadu
                      Jul 16, 2022
                      Resolved
                      Report
                      Copy
                      Resolved

                      Hi team,

                      I have tried reaching the Alumni Portal but cannot reach the site and it's not getting opened. I need to have my form 16 to fill the Income tax form.

                      My employee ID is 1262122

                      Please could you share me the Form 16 through email at the earliest. Thank you.

                      Regards,
                      Karthikeyan A
                      [protected]
                      Jul 17, 2022
                      Complaint marked as Resolved 
                      Tcs alumini all of a sudden seems to be working
                      Tata Consultancy Services customer support has been notified about the posted complaint.
                      View replies
                      Resolved
                      Reply
                      I am still facing the issue, It's not resolved yet
                      Reply
                      Ya it is still not resolved
                      Reply
                      I dropped an email to my Separation Admin requesting for form 16 via email and she sent it to me. You can also try the same way.
                      Reply
                      shankaraviji's reply, Jul 27, 2022
                      Agla, would you please message me the separation admin email? I checked my separation document and could not find any emails. Thanks a lot
                      Helpful
                      2 other people found this review helpful
                      2 found this helpful
                      4 Comments
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Rohit Swarnkar
                        from Mumbai, Maharashtra
                        Jul 16, 2022
                        Report
                        Copy

                        Hey this is Rohit Swarnkar, i got selected for ninja profile and i have uploaded all the necessary documents and now 5 days before joining the nextstep portal login page is showing failed to log you in.
                        Tata Consultancy Services customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          S
                          Sheeba Arasu
                          Jul 15, 2022
                          Report
                          Copy

                          Link used: https://www.alumniportal.tcs.com/AlumniPortalWar/index.jsp?cd=[protected]
                          Tata Consultancy Services customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            M
                            manasatm
                            from Bengaluru, Karnataka
                            Jul 15, 2022
                            Report
                            Copy

                            Address: Tata Consultancy Services, Think Campus 42, 45-P, Hosur Rd, Electronic City Phase II, Bengaluru, Karnataka 560100

                            My name is Manasa TM. I started working for TCS from 10/10/2011 and resigned from the company in 08/01/2020. I have not received my experience letter from the company. It is also not available in TCS Alumni portal as well. The contact details of company's separation team are not working and not getting any response.
                            I request for my service letter .

                            Employee ID: 531404
                            Name : Manasa TM
                            Joining date:10/10/2011
                            DOB:11/05/1990
                            Email :[protected]@gmail.com
                            mob: [protected]

                            Need an urgent help.
                            Tata Consultancy Services customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              B
                              BibiJanu Shaik
                              Jul 14, 2022
                              Report
                              Copy

                              In TCS Alumni portal,

                              TCS alumni portal is not accessible. shows that " Site can't be reached ".
                              Also wrote an email on the same issue to india.[protected]@tcs.com but received delivery failure notification.

                              Please do the needful to access Alumni portal.
                              Tata Consultancy Services customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Apurva Gudiwada
                                from Hyderabad, Andhra Pradesh
                                Jul 14, 2022
                                Report
                                Copy

                                Hi,

                                I am an ex-employee of TCS. My emp Id is 970962. I have been trying to access the alumni portal [https://www.alumniportal.tcs.com/] to download my form 16 for FY 21-22 but the portal won't open. I have tried many times and from multiple devices/browsers, but no luck. I tried to email the HR, again no luck. I was told to get it from the portal only.

                                ITR filing date is due and I don't know how to get the document. Please help!
                                Tata Consultancy Services customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  swethavarsa
                                  from Erode, Tamil Nadu
                                  Jul 14, 2022
                                  Report
                                  Copy

                                  Address: Erode, Tamil Nadu

                                  I am trying to withdraw my PF .But could not able access the alumini portal for months.Even if i get into website couldnt able to upload any documents.Its always down
                                  Tata Consultancy Services customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Rakshitha_R
                                    Jul 13, 2022
                                    Report
                                    Copy

                                    Address: Bangalore

                                    Dear TCS onboarding team,

                                    I have cleared the interview, received the offer letter and date of joining as 21st june. Due to personal issues, i wrote for postponing the joining date for 27th June and have got confirmed mail for the new joining date. But the issue is, have not got any other communications from onboarding team later.

                                    None of the hr partner or the onboarding manager are responding even after continuous follow up.
                                    It's been 20 days since my date of joining and have not received information about my onboarding.
                                    Have completed my notice period in last company and waiting to join tcs rejecting other offers but, onboarding process is delayed and with no response.
                                    Please view the issue and resolve soon.

                                    Thank you.
                                    Tata Consultancy Services customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      Pranoy Anindita
                                      Jul 13, 2022
                                      Report
                                      Copy

                                      TCS Alumni Portal is not working and I need to withdraw my Form 16 for the last financial year could not be retrieved.
                                      My last date of submission of Tax is 31st July 2022
                                      Tata Consultancy Services customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                      Comment Guidelines
                                        I want to submit Complaint Positive Review Neutral Comment
                                        Add Image
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        I
                                        indrajan
                                        Jul 11, 2022
                                        Report
                                        Copy

                                        Address: chenni
                                        Website: nextstep.tcs.com/campus/#

                                        While registering for TCS NQT next step, it shows an error in registering the candidate. I had set the password as per the policy. then also it shows the same error and also the chatbot is also not responding it is also showing an error.
                                        Tata Consultancy Services customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                        Comment Guidelines
                                          I want to submit Complaint Positive Review Neutral Comment
                                          Add Image
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit

                                          Related businesses

                                          Light Mass Solutions
                                          2.3
                                          (11)
                                          Circum Navigation
                                          1
                                          (21)
                                          Times Business Solutions
                                          3.1
                                          (13)