| Website: www.alumniportal.tcs.com |
Hi,
For the purpose of withdrawing my PF, I manually registered myself at TCS Alumni Portal (https://www.alumniportal.tcs.com) on On 7-Jan-2022. On the same day, I received an email with subject line " TCS Alumni Portal: Receipt of Registration Form" confirming the receipt of my Registration Information.
I waited for 10 days but haven't received any further correspondence. Also, my registration/account in the Alumni Portal was NOT active and I was getting error message while trying to login into the account (SCREENSHOT ATTACHED). So, on 17-Jan-2022, I raised a ticket (Ticket No. 766402) querying about the status of my registration.
On 19-Jan-2022, I received the reply of the above-mentioned Ticket (Ticket No. 766402) from the Corporate Support Team. They mentioned that I provided incorrect Date of Release during registration. They asked me to re-register myself with the correct data (they also provided me the correct Date of Release)
On the same day, I tried to re-register myself in the Alumni Portal, but the portal showed the error message "Employee id is already registered in Alumni Portal" (SCREENSHOT ATTACHED)
I raised a ticket again (Ticket No. 768515) mentioning the problem. But, to my surprise, I got the EXACT same reply this time.
After that, I raised 2 more tickets (Ticket No. 769601 & 772210), but every time I am getting the exact same reply, asking me for re-register myself with the correct details whereas the portal is not allowing me to do so. As I am receiving the exact same reply every time, I fear that I am getting some automated mail response.
on 30-Jan-2022, I mailed to corporate.[protected]@tcs.com requesting to let me know the procedure of PF withdrawal, but till date I have got no response.
I tried my best to find out any other channel of communication to solve these issues, but in vain. Hence I am posting in this portal with the hope of getting a solution as early as possible.
Thanks & Regards
Abhranil Saha
Emp ID: 162833
Tata Consultancy Services customer support has been notified about the posted complaint.
Its the same case with me as well. I completed my interview rounds in January and shared all documents and they are verified but still no update from the HR. Did you receive any information from them till now ???