Tata Consultancy Services Complaints & Reviews

Through tcs portal i have asked about tcs guidelines regarding foreign deputation policies of married employee and procedure followed by tcs to bring it's employee back to india on marital discord.
In this era of domestic issues between working couples, what are the laid down procedures of tcs on information to family?
Since 10 days there is no reply from tcs which dilutes it's image on women issues.

[confidential letter]
Tata group of companies
Kinship agency pvt ltd, 503-504,
Ratan zone, coca cola crossing,
Gt road, kaushalpuri, darshan purwa,
Kanpur, uttar pradesh 208012
The company offers you to join as an assistant manager post in respective department. Your reference number is (011). You
Are in 1st round of the first batch.
This time tata group of companies is urgently hiring the 1124 candidates for the multiple locations around the globe and for the
Different field given below: —
(1). Tata steel ltd. (2). Tata motors ltd. (3).. (4). Tata nyk shipping ltd. (5). Tata construction ltd. (6). Tata chemicals
Ltd. (7). Tata hotels ltd. (8). Tata hospitals and healthcare ltd. (9). Tcs india ltd. (10). Tata it and computer ltd.
We invite you to be a part of this committed and professionally managed indian multinational. We are proud to inform you that you
Are selected for joining in tata group of companies. Thr ough our recruiting board members.
Your job profile will be related to your resume, which you have mentioned over there on your resume. The company will be
Provide you the same work on which of project you are working now and on the basis of your educational qualification.
Note - openings in various division (Departments) please read it carefully :- hr, recruitment, administration, ir, packaging,
Site engineering, mechanical engineers, civil engineering, project management, strategy, management consulting, corporate
Planning, supply chain, logistics, purchase, materials, financ ial services, banking, investments, insurance, financial services,
Banking, investments, insurance, sa les, retail, business development, it software - application programming, maintenance, it
Software - application programming, maintenance, production, it expert, architect, chemical engineer, fitter, animator &
Graphic design, accounts, web designer, safety, and finance, networking, system security, network security, security,,
Routering, switching, logistics, warehouse, pharmacist, fashion designers, manufacturing, maintenance, shipping, accounts,
Finance, tax, company secretary, audit, analytics & business intelligence, analytics & business intelligence, csr &
Sustainability, defense forces retired, security services, design, creative, user experience, engineering design, r&d, executive
Assistant, front office, data entry, export, import, merchandising, fashion designing, merchandising, legal, regulatory,
Intellectual property, advocates, marketing, advertising, mr, pr, media planning, (Hotels, restaurants candidates for company
Holiday homes), (Journalism, editing, content for company magazines) (Medical, healthcare, r&d, pharmaceuticals, biotechnology
For company new hospitals or our pharmacy company) (Teaching, education, training, counseling, candidates for company institute
Of technology), (Travel, tours, ticketing, airlines department, complete crew for company charter planes), (Broadcasting tv ad,
Production, broadcasting, male female modals for company advertise ment) and many more post in respective department. Rules
And regulation.
According to company rule, by interview process, candidate has to clear 2 steps for joining.
(A). Hr interview
(B). Personal department interview
Venue: tata group of companies kinship agency pvt ltd, 503-504, ratan zone, coca cola crossing, gt road, kaushalpuri,
Darshan purwa, kanpur, uttar pradesh 208012
Date: - 20th
Of february 2019. Time: - 11:30 am to 4:00 pm
Job locations - tata group is recruiting for (Mumbai, delhi, bangalore, chennai, hyderabad, ahmedabad, kolkata, surat,
Pune, jaipur, lucknow, kanpur, nagpur, visakhapa tnam, indore, thane, bhopal, pim pri chinchwad, patna, vadodara,
Ghaziabad, ludhiana, coimbatore, agra, madurai, nashik, faridabad, meerut, rajkot, kalyan - dombivali, vasaivirar,
Varanasi, srinagar, aurangabad, dhanbad, amritsar, navi mumbai, allahabad, ranchi, jabalpur, gwalior, vijayawada,
Jodhpur, raipur, kota, guwahati, chandigarh, thiruvanant hapuram, other) plant in india
Initial basic salary and allowances.
As a assistant manager, your starting salary will be (Rs. 49, 882, - to rs. 7, 92, 787) per month. Apart from the basic salary, you will
Be eligible for (Type of allowances, such as housing allowance, traveling expenses, entertainment allowances, cost of living
Allowances, medical expenses, etc.) per month. You will be receiving your salary by the (1st to 5th date) of every month. The
Company has the right to increase your salary and allowances as per company policy. Your exact salary will be ma de know to you
Immediately after the interview.
The company will be provide you the both side air fare or train fare and all of expenses and feeding during the period of
The interview process (Without any charges).
We hope the date or time and venue is suitable to you)
But in case. If not. So your get in touch with your recruitment manager and inform the date and city according to your
Convenience. So that we can transfer your interview place from delhi to your near by preferred interview location.
If you are going to get employment in tata group. (If you are interested in this process).
(So follow these company rules and regulations) (Mandatory): - the candidate have to deposit a refundable interview
Processing & maintenance & courier & accommodation & assurance charges rs. Nine thousand five hundred fifty rupees
(9, 550, - with gst) by down payment only on[protected] before 06:00 pm in favor of tata group of companies ltd. By
Paytm wallet (5% cashback on paytm wallet), or by debit card or credit card through ivr (It’s fully secure card
Transaction) or / bhim upi / net banking / imps transfer / mobile banking, google pay (Tez), tez app, phonepe app,
Mobikwik wallet or by any money transfer shop by cash only in favor of (Tata group of companies ltd).
If you want to pay the amount by the paytm wallet so just add the sufficient amount in your paytm wallet, and just contact
To your human resource manager – dr. Abhimanyu sarkar. For the paytm number or qr code / bank account number.
Note: - for 18% gst reasons you have to make the payment by paytm or debit card / credit card (Through ivr its fully secured).
After the confirmation of your refundable interview security fee. The company will be sent you your visitor pass (Gate pass) with
Entry authorized access code with your thumb impression or air / train tickets on your postal address through speed post via courier
Before five days of interview. And for the local candidate, the compa ny will be providing the cab service to pick and drop. So please
Provide your correct present postal address to your human resource manager to receive your courier in below given application form.
Important: - dear applicant we need to tell you that if you need to change your interview place then it is compulsory that first
Of all you will have to deposit your mandatory refundable interview security fee. Whether you belong to local area or you
Belong to other city or any other states of india. It is because so that the company may be ensured for it that the applicant is
Definitely coming to face the interview round on the date of interview on time and after depositing of your refundable interview
Security fee, the company will be send you the admit card (Gate pass) immediately on your email address. On that admit card
(Gate pass) you have to mention over there about your preferred interview place. So that we can shift your interview place form
Kanpur to your preferred interview place nearby your home city.
Note:- the amount paid by the candidate this is a refundable or if you need to change your interview place or not this is a mandatory
Amount. Whether you belong to local area or you belong to other city or any other states of india. It is because so that the company
May be ensured for it that the applicant is definitely coming to face the interview round on the date of interview on time.
So first you have to follow the company rules and regu lations and submit your fee then recruitment manager will change your
Interview place from kanpur to your nearby preferred interview location.
Note:-tata group has promised every single applicant a total refund of the security amount being deposited on the same day of your
Interview.in both of condition whether you are selected or not in the interview.
Reasons of payment - this is a measure we have taken to check bogus applications from unserious candidate who applies for
Job and we send them admit card (Tata gate pass), air tickets and also make the above mentioned arrangements in order
To give them a comfortable interview and they fail to appear for the job recruitment interview which causes a huge loss to thecompany, the interview becomes shabby hence we fail to recruit the needed manpower but with your security deposit we will
Be assured that our expenses will not be wasted.
The company will be responsible for all other expenditure to you at the time of face-to-face meeting with you in the company office.
The job profile depends of your educational records. You’re admit card (Tata gate pass) with both side air tickets, train tickets
Will be sent to you by courier before five days of interview
Note:[protected] before 08:00 pm is the last date of interview refundable interview processing & maintenance & courier &
Accommodation & assurance charges deposit in to the bank for 1st batch.
Acceptance:- after depositing you have to send your
A. Screenshot of payment.
B. One passport size photograph. (Scan copy)
C. Id proof (Adhar card or pan card) (Scan copy).
D. Your two contact numbers.
E. Sign a copy of this letter as a token of your acceptance of the company rules and regulations mentioned herein. (Scan copy).
F. Your postal address. By reply email (Please do not change the subject line).
To that effect as it will help us facilitate the documents for sending your air ticket and other requirement for the preparation of your
Interview without information your admit card (Tata gate pass) or air tickets, train tickets will not be dispatch to your home
Address.
If you fail to indicate your acceptance before[protected] before 08:00 pm, this offer of employment will be deemed to have
Been withdrawn and cancelled. Late reporting candidates will be not allowed in this interview process. We are strictly
Concerned on time management as per the values of the company. All other rules and regulations will be governed by the
Company’s policies as stated from time to time. We look forward to your joining us for a long, successful and mutually
Beneficial association. (Only for me dical emergency) if you are late to making the payment so you just contact your
Recruitment manager.
Online process
It is a online process. So nobody company employee or customer care person is able to provide any kind of information to the
Candidate in spite of the authorize recruitment manager - dr. Abhimanyu sarkar.
You can contact in official working hours monday to saturday–10 am to 6 pm. After the working hours your call not be accepted.
Email us - [protected]@tatagrouplimited.com
Recruiting manager– dr. Abhimanyu sarkar: - +91- [protected]
(Signature of human resource manager)
Employee id - tg[protected]
To be filled by the applicant only
1. Name of the post applied for :...
2. Preferred job location :......
3. Full name (In block letters) :......
4. Father's name :......
5. Date of birth :......
6. Sex :......
7. Identification mark......
8. Nationality :......
9. Category: gen/sc/st/obc (Enclose copy of ce rtificate):...
10. Marital status :...
11. (A) postal address with pin code :......
(B) contact mobile no. : (1)............ (2)......
(C) email address :......
.12. For other remarks : ………………… …… ……………………………………………………………………

Hi,

I am getting the constant autogenerated emails from tcs regarding pf transfer saying i need to take immediate action. I've also submitted the request to the tcs alumni portal as informed in the mail. But i'm not getting any response at all on the ticket raised on the tcs alumni portal. Please help.

Regards
Ronak viroja
Emp no: 972248
Email: [protected]@yahoo.com

Hi,
I had purchased 3 covers while applying for my passport. The message from them indicated that the consignment was sent on 23rd jan. However i am yet to receive the covers. Why should speed deliery take a week for coming to mumbai?

—
Dear applicant,

Your protective passport cover (Ppc) has been dispatched through speed post on 23-jan-2019. The speed post tracking number is ex[protected]in.

You may also refer to the postal dispatch section of india post website: https://www.indiapost.gov.in/VAS/Pages/TrackConsignment.aspx to track ppc dispatch status.

For any help related to delivery or special instructions, you may directly contact speed post customer service at the following link: https://www.indiapost.gov.in/VAS/Pages/CustomerSupport/SpeedPostComplaints.aspx

Thanking you and assuring you of our best services at all times.

With best regards,
Passport protective covers

I have not received the activation link so i am unable to login tcs alumni portal. I have dropped multiple mails to separation team and alumni team also raised the request by using the contact us form of alumni portal but not getting any kind of help. I have issue in full and final settlement letter, ffs team also not responding in mail. Please help in getting activated alumni portal login.

My name is nelson macwan
Id 1307250

Hi Team,
I have been working with Tata consultancy services since 5 and a half years.
During this time I have also taken care of different teams as a leader.
In the month of April last year (2018) I approached my management requesting for a release as post marriage I was suppose to move to Kalher ( which is closer to Thane TCS office as compared to Goregaon Office ). Management agreed for a release ( movement to Thane office ) stating they will give a release in the month of August (31st) post marriage ( Marriage date 18th August, 2018 )however in the month of August management denied release saying the process has extended by a month or 2.. I informed them it would be difficult for me to travel all the way to Goregaon from Kalher as it is in total 70 -80 KM everyday on a bike and it is very dangerous ( Note : I travel to work with my husband who is also working ( since 2 years ) with me in the same process - we both have requested
for a release). During this months there have been many problems... health / family. We also met with an accident twice but still the management is not helping us with the movement
. They are least bothered about our concerns
- Travel risk
- Daily expense to Travel
- Health risk
It is really sad to see that even after giving 5 and a half years to a process ( Australia Acceptance ) ... process is not helping back the employee when is genuinely in a need of a movement.
Laat month we met with an accident .. post which we are unable to report to work.. we are daily updating management about the same however today we have received a message from the manager saying they are going to put both o[censored]s as absconded.
I have been the Best Officer and even after all this ... if this is what I am getting in returns.. It is really Bad .
Request you to please look into this because the issue is really genuine.

Process name : Australia Acceptance ( Goregaon )
Employee Id : 798820

Ever since last year, i have been trying to register with tcs alumni at
https://www.alumniportal.tcs.com/

However, each time i logon, it says my secret questions are wrong. When i click "forget mt password", it says an email is sent but have not received any email so far.

I have contacted the tcs alumni team several times but received no assistance so far. I have raised multiple tickets so far but no one cares to look at these ticket number. The ticket states the response will be received in three working days but not response will be received even in three years. Below are the ticket details.

1) tcs alumni portal: ticket no. 249406 has been registered successfully under tcs alumni portal - login failure - raised on aug 4th 2018

2) tcs alumni portal: ticket no. 292908 has been registered successfully under tcs alumni portal - login failure - raised on dec 18th 2018

3) tcs alumni portal: ticket no. 311590 has been registered successfully under tcs alumni portal - login failure - raised on jan 22 2019

It's been more than 31 days, till date I have not received the passport cover ordered on 19.12.2018 at psk Pune. I have been told at the psk you will get together passport and passport cover same time I was very impressed and paid Rs. 550. for cover.
It's really a bad experience. I think they are doing mis-selling???

I called customer care many times but they miscommunication all the time regarding the non receipt of passport cover. I didn't get any response till date. Ref. recipient no: PP[protected]
There has been no acknowledgement for the complaint emails which I sent twice. Expected better service from a Tata company. Kindly do the needful.

I ordered a passport cover from Passport seva kendra. The pictures that were shown at psk are nothing like the product I received. The picture shown to me at psk had SIM card slots and other slots for different cards and purposes. But the product I received is very basic and it only has few slots for cards that’s it. Very disappointed with the product.

On 1st jan 2019, i have purchase a monthly pass, but when i have tried first time amount is deducted from my bank account, but i have received payment unsuccessful message and second time payment was successful.

"i have received below message from metrozip care."

Dear neetu mishra,

We noticed that your transaction through our payment gateway may not have completed. Please find a copy of your transaction details included below:

Merchant: metrozip
Transaction id: 1698889

Amount: 1680.00

Date:[protected]:09:07

Phone number: [protected]

I have not received any refund from metrozip side till now and they are also not replying on my mail also.

Request you to please do the needful and return back my money.

Hello sir
This is vivek kumar
Complain regarding to not providing appointment letter but two times i got employee registration number in side a massage link and in thiss letter mention deposits some amount and collect the gate pass.
So please resolved this problem
I am selected for the tcs kolkat location but not providing appointment letter i am waiting previous 2 months.

Ever since last year, i have been trying to register with tcs alumni at
https://www.alumniportal.tcs.com/

However, each time i register, i receive an email from alumni portal
Rejecting my registration request on the grounds that i entered my date of
Birth incorrectly

I have contacted the tcs alumni team several times but received no assistance so far. I have raised two tickets so far (213016 last year and again now 303319). My employee no is 575342

About not receiving passport cover, it's been a month now. I got a message containing a track consignment number and with a body dispatched successfully
Which i searched for it in speedpostindia site which says it was dispatched to your nearest post office and when i went to post office and enquired about my post they replied they didn't get it even though it shows dispatched successfully. They also said they will reimburse some amount of the amount 450/- i refused and prepared to make a. Complaint. Thus i went to nearest psk and enquired further they said call the number you on the passport application which i dont find. Direct me to find my passport cover.

Thank you.

I am unable to access my tcs alumni portal for withdrawing my pf. I have raised ticket many times and tried to register also but its showing the message as :-
please use the activation link sent to your email to activate your account. I have not yet received any email link...
This is happening for the last 6 months.
The latest ticket number I have got from alumni portal is Ticket No. 292333
Please help.
Thanks in advance..

Dear,

I am unable to login to tcs alumni portal, there is no response from the company regarding the ticket i had raised them with them.
I need to widraw my pf from tcs but nable to login to alumni portal.
Kindly please help.

Employee id:1039590
Contact:[protected], [protected]
Email:shippy93. [protected]@gmail.com

Regards,
Sapnil bhatnagar

Hi

My name is archana (Employee id : 1017375), as i am in need of my re-leaving letter, so for that i need to login tcs alumni portal.

I got registered on tcs alumni portal, but when i am trying to login, it shows activation link sent to your email id. As i seen the faq has mentioned that i need to send my current email address to india. [protected]@tcs.com to update. But even i didn't get any confirmation and also i raised a ticket over that before three working days since i didn't received any confirmation till now.

Please provide me the link to my email address i. E.
[protected]@gmail.com

Regards
Archana
Employee id : 1017375

Am unable to login to my alumni portal I want to update my email so that I can recive my password on my email ID. Despite having raised tickets the issue has not been resolved since a month . I am not receiving an email communication on the same. Hence, i am unable to access the portal. There is no helpline where i can address the issue. I have to initiate my pf withdrawal urgently.
Emp I'd 857796

Hi, i ordered for one passport cover on 19th november 2018 along with passport renewal application. Till today the passport cover hasn't delivered. The tracking number #eb[protected]in says its delivered. However, it is not yet delivered. How do i proceed to complain? Does post office entertain these complaints or do i need to visit passport office. Or if it is cannot be delivered. How do go for reimbursement?

My name is ashirvad sudhir bande (Dt[protected]) and i was selected for tcs off-campus interview process which was held on 21st dec 2018.

At the time of interview, document verification team put the new criteria, they want only percentage but in application form it was clearly mention that cgpa can also be taken into consideration "you have taken all subject marks into consideration for calculating the obtained/total marks/cgpa in each of the above mentioned academic qualifications".

And other thing is that "if you have completed be from pune university then you get concession of 2 percent and required percent criteria for you becomes 58 percent which ultimately make you guilty for completing an engineering from other university".

I hope that this complaint won't be taken as complaint but as a feedback.

Hi

My name is venkatesan (Employee id : 1257438), as i am in need of my payslips to join my next organization, so for that i need to login tcs alumni portal.

I got registered on tcs alumni portal, but when i am trying to login, it shows my password is incorrect, the forget password link, but i didn't get new password to login. As i seen the faq has mentioned that i need to send my current email address to india. [protected]@tcs.com to update. But even i didn't get any confirmation and also i raised a ticket over that before three working days since i didn't received any confirmation till now.

I have an query since the automatic generated email id: india. [protected]@tcs.com stated that reply to this mail id is not attended when i received ticket number from that then why the faq section as mentioned to send the current email address at india. [protected]@tcs.com to update and how could i revert the ticket raised in alumni portal.

Please provide me the new password on my email address i. E. [protected]@gmail.com

Regards
Venkatesan
Employee id : 1257438.