Tata Consultancy Services — passport covers not received even after 2 months from applying

sattuz_z

Address:

Zero One, S.No. 79/1, Opposite Ganga Orchids Building Ghorpadi, Mundhwa Rd, Pingale Wasti, Mundhwa, Pune, Maharashtra 411036, 411036

I had applied for passport on 20/11/2019. With which i opt for cover.
I received my passport, but not the cover. When i tried to contact the customer service with mail and phone, they said the status is showing not applicable. But these people are not explaining whats not applicable. When i asked for the resolution they are asking me to visit the psk office.

Now as per availability i had selected pune office whereas i live in other city which is 250km far. Its not feasible to visit the psk office for me.

I am expecting at least give me a valid reason for visiting psk office or else please refund my money back i dont want these filthy service.

File no: pn[protected]

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Comments

M ZH

TCS and the great name of TATA is definitely suffering due to the forced sale of passport leather wallets at an exorbitant cost of Rs 400/-. The staff mention passport loudly and go silent in mentioning wallet. The customers are deceived to think that buying the wallet is part of the process. The staff make several mistakes in the main service of passport work.

It is pathetic how this public cheating goes on and will eventually be a big scam,

Why does not TCS open a few thousand shops / kiosk outside the passport services area.