Tata Consultancy Services — tata consultancy services employee medical insurance paid full insurance premium, but did not get claim on hospitalization.

Raised Claim on last date 4th June on telephone as portal access were removed but since then no proper response just looping around and waiting.

Re:Hospitalised ID - 981436
14 messages
Medi Assist Mon, Jun 21, 2021 at 10:59 PM
To: dar*****@gmail.com
Ticket No:[protected]

Dear Mr.Darshan,

Thank you for writing to Medi Assist.

We have highlighted the case to our team and you will get a resolution for the same at the earliest.

Regards,

Medi Assist Support Team

On 11 Jun, 2021 07:18 PM, Darshan wrote:

Ticket No:[protected]

Any updates on this?

Darshan
[protected]

On Thu, 10 Jun 2021, 10:18 pm Darshan, wrote:
Hello,

Kindly find attached documents as requested. Let me know if any further details required from my side.

I left TCS after last working day and father got admitted on the same day and as discussed he is eligible for reimbursement.

Thanks & Regards,
Darshan

On Fri, 4 Jun 2021, 9:31 pm Medi Assist, wrote:
Ticket No:[protected]

Dear Darshan,

Greetings!!!

"This is an automated response to your email. While we review and respond to your email, you may please make note of the following":


Regards,

Team Mediassist

Ticket No:[protected]

Hello,

Today my father has been admitted to hospital due to small accident and doctor asked to keep under observation.

Kindly register case is and reply accordingly.

Father's name : *****

Unable to reach you on phone tried many times. Kindly respond.

Darshan
[protected]

Darshan Sun, Jun 27, 2021 at 7:40 PM
To: Medi Assist
Hello,

I am still waiting for response. Kindly help
[Quoted text hidden]
Darshan Thu, Jul 1, 2021 at 1:20 AM
To: Medi Assist, ***@tcs.com
Hi Corporate Team,

It's been almost a month I submitted bills and raised request but not getting responses.

I have already told you that I left TCS on 4th and raised request through telephone before leaving TCS.

Kindly process and help.

Darshan
[protected]
[Quoted text hidden]
Corporate HIS Sat, Jul 3, 2021 at 7:39 PM
To: Darshan
Cc: Medi Assist, ***@mediassist.in, ***@mediassist.in
Dear Team,

Please, check and update on this email.

Regards,
Corporate HIS

From: "Darshan"
To: "Medi Assist", ***@tcs.com
Date: 07/01/2021 01:20 AM
Subject: Re: Hospitalised ID - 981436

"External email. Open with Caution"
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Darshan Wed, Jul 7, 2021 at 2:34 PM
To: Corporate HIS
Cc: Medi Assist, ***@mediassist.in, Rajesh Sundar
Hi Team,

it's been a few days now and still no updates. What is going on? What is the escalation process?

Thanks,
Darshan
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Medi Assist Wed, Jul 7, 2021 at 3:59 PM
To: dar*****@gmail.com
Ticket No:[protected]

Dear Darshan,

Thank you for writing to Medi Assist.

Please share your employee id in order to assist you further.

Subject line employee id name as per below please confirm.

Regards,

Medi Assist Support Team

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Darshan Wed, Jul 7, 2021 at 4:13 PM
To: Medi Assist
emplyee id : 1632077
I raised this claim on the phone before leaving on the last working date which was on 4th June.

Thanks,
Darshan
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Darshan Wed, Jul 7, 2021 at 4:23 PM
To: Medi Assist, ***@mediassist.in, Rajesh Sundar
Hi Team,

I am not sure why i am being asked for so many times same data again and again even after discussing over the phone with you guys.

I left TCS and I raised claim request before leaving even my amount is fully deducted for year on premium. I am looking for good response else i will need to escalate it to all possible social portals.

Darshan
[protected]
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Medi Assist Wed, Jul 7, 2021 at 4:32 PM
To: ***@tcs.com, dar*****@gmail.com
Ticket No:[protected]

Dear Darshan,

Thank you for writing to Medi Assist.

Please note there is no claim request on father name and below screen shot for reference.

@***@tcs.com the employee policy is inactive.

Regards,

Medi Assist Support Team

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Darshan Wed, Jul 7, 2021 at 4:35 PM
To: Medi Assist, ***@mediassist.in, Rajesh Sundar
Cc: ***@tcs.com
As I mentioned earlier repeating myself - I have raised requests through phone as I was leaving TCS i did not had portal access on last working date after 6 PM and submitted documents through mail after telephonic conversation.

Find Hospitalised ID - 981436 OR Ticket No [protected] or Whatever other portals you have.

Kindly update me. reach out to me on my phone [protected] if more information is required.

Darshan
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Corporate HIS Thu, Jul 8, 2021 at 12:35 PM
To: "***"
Cc: Darshan
Dear Team,

Please, check and update on the ticket.
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Darshan Sat, Jul 10, 2021 at 8:01 PM
To: Corporate HIS
Cc: "***"
Kindly update me Waiting for response
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Darshan Mon, Jul 12, 2021 at 7:58 AM
To: Medi Assist, ***@mediassist.in, Rajesh Sundar
Team,

It's been so many days I am waiting for your response
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Corporate HIS Mon, Jul 12, 2021 at 6:09 PM
To: "***"
Cc: Darshan
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