Tata Consultancy Services — Tata Consultancy Services not able to register TCS alumni portal

I'm not able to register myself on the tcs alumni portal inspite of filling in all the correct credentials as it is saying to enter a valid tcs mail id. Also i raised a ticket regarding the same but there was no response and in fact the tickets were resolved without any resolution. I'm not able to figure out whom to connect with regarding this issue. Please help.
Employee id -1623979
email ID; ganesh.[protected]@gmail.com

Tcs mail id - siripuram.[protected]@tcs.com
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    +91 80 6724 7777
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