Tata Consultancy Services — TCS Alumni Portal - Help Desk Menu is missing

Address:Mumbai

TCS Alumni Portal page was not loading since many days.
Now that page is loading, Help Desk Menu is missing from the menu items ( only My Documents and FAQs menus are displayed).

I had raised a ticket in Help Desk on 18 July 2022 and is waiting for 9 days for a reply from them.

As Help Desk Menu item itself is missing, I am unable to get a resolution to my ticket.

Please look into the issue ASAP.
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Tata Consultancy Services customer support has been notified about the posted complaint.
Jul 27, 2022
Updated by Kavitha HM
Adding the screenshot.

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