[Resolved]  Tata Consultancy Services — TCS alumni portal is NOT loading since many days

Hi Team,
TCS alumini portal is not loading at all .I require Form 16 document to submit Income Tax Returns in this year and the deadline is approaching i.e. 31st July'22.I have been sending mails to Hyd seperation cell DL and other person in Escalation matrix.But I haven't received any response from any one .
It is urgent to to receive Form 16 before deadline otherwise I would end up paying penalty unnecessarily.
Please help me to get my Form 16 to file returns in time
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No (31)
Yes (18)
Jul 18, 2022
Complaint marked as Resolved 
Portal started working.Thank you
Tata Consultancy Services customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Team,

I am facing the same issue from past 2-3 days . Due to this unable to download form 16.
I am very grateful of you, if you fix the issue ASAP or provide some work around to download form 16 before last day -31st July 2022
Abhishek Katara's reply, Jul 25, 2022
This is really not good, even the alumni portal is not up yet.
singhneha09's reply, Jul 26, 2022
This is truly unprofessional behaviour on their part. I have been trying to get the form since last 7 days.
Atleast provide some workaround or let us know what to do in such scenario. Stuck in same situation.
Moreover, all the customer care numbers listed here are not working, tried every single one of them, such a mess!
Sruthi Thomas's reply, Jul 26, 2022
They have changed the downtime again to Wed, 27 Jul 2022 23:00 HRS.
Guys, If you have any news on how to get the form 16 kindly do inbox me
Agla Venetia's reply, Jul 26, 2022
I dropped an email to my Separation Admin requesting for form 16 via email and she sent it to me. You can also try the same way.
Vinay20000000's reply, Jul 26, 2022
hi Venetia, how to get Separation Admin email ?
Team, Alumni portal is still not working! Kindly just allow us to download our form 16 ASAP. As the last day is approaching!!
Agla Venetia's reply, Jul 26, 2022
I dropped an email to my Separation Admin requesting for form 16 via email and she sent it to me. You can also try the same way.
Hi Team,

I am also stuck in a similar situation and not able to download form 16.please allow us to download form 16 somehow.
LuckySweety's reply, Jul 26, 2022
I am also facing the same issue.
Agla Venetia's reply, Jul 26, 2022
I dropped an email to my Separation Admin requesting for form 16 via email and she sent it to me. You can also try the same way.
I am stuck in similar situation and the portal is under maintanence for long time, multiple days. Not sure what is the maintanence happening around.

Please resolve ASAP.
Agla Venetia's reply, Jul 26, 2022
I dropped an email to my Separation Admin requesting for form 16 via email and she sent it to me. You can also try the same way.
It is still not working. Now they have changed the date when the website will be up as Jul 27 2022. For the past 1 week they are keeping on updating this date to the next day.

Agla Venetia's reply, Jul 26, 2022
I dropped an email to my Separation Admin requesting for form 16 via email and she sent it to me.
I'm also facing the same issue. I request TCS to take this on high priority and to look into it seriously. I know we could have also done it earlier but I request concerned to look into it and help us. Really it will help many number of people like me.

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