[Resolved]  Tata Docomo — 3g internet is very slow

Hi, I have paid for 3g internet but Most of the time I am getting 2g internnet. When I call to the customer care 1st time they sent some settings which did not work, then 2nd time same thing they told but did not receive the settings, 3rd time they told if i get such problems then change settings from 3g to 2g then again 2g to 3g which also did not work for me. then 4th time again last time they want me to get the settings which again not worth. 5th time I told all my previous calls, after hearing to the problem the customer guy told me to just keep on hold that he will transfer the call to the technical department. Then I was waiting... waiting... waiting...after 10min.. I just disconnected the call and writing this complaint with frustration.. These guys looks like beggers for 50p they just kept my call on hold. There are the real beggers of our society,
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Aug 9, 2021
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and email ID so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.
Dear customer,

As you have still not shared your contact details we assume that your issue is resolved, in case you have any further quires /issues you can mail us at [protected]@tatadocomomarketing.com

Thanks and regards,
Tata Docomo,
Customer care.

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