[Resolved] Tata Docomo — 4 Months Delay in Migration from Postpaid to Prepaid

Pragya Yadav

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560076

I am totally disappointed with Tata DoCoMo. in Dec 2016, i gave a request to migrate my number([protected]) from postpaid to prepaid but they did'nt do it. Again i gave request after paying the "BILL - Rs. 700" without even using it, but as usual they didn't care to migrate and they sent another "BILL" and threatened me to pay the bill. and i paid Rs. 681 without even using my number!! Again came the SURPRISE to me - one more bill came up...and it is still continuing even after giving the request 4 times to Tata Docomo Brand Store in Kormangala as well as Jayanagar (4th Block) . The representatives are so pathetic that they don't even care to process the request on time !!
So, i request everyone not to take Tata Docomo Connection EVER AGAIN !!!

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May 10, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Apr 03, 2017

Tata DoCoMo Customer Care's response "Dear Customer,

Thank you for sharing your details. We have forwarded your concern and will ensure to get it resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO."

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Comments

Valli Valli

from Bengaluru, Karnataka

Dear sir my number is [protected] I want all the incoming and outgoing and sms detail of January to March months will you be able to send this to my e-mail I'd [protected]@gmail.com