Tata Docomo — 5 Months billed after connection termination

Address:Visakhapatnam, Andhra Pradesh

Hi, my wired phone number: 6621855 a/c no:[protected] my connection was terminated after due date but now your collection executive asking me 7304/- rs. but my pack was 386/- . I did not paid bill due to executive miss guided me. he is still available I asked him he said he send an email to change pack. actually he said 100/- bill per month excluding tax. even after 1 month due non payment, connection will stop outgoing automatically by system after 7days and after 15days connection will terminate( I spoke with customer support over phone they said this procedure). but they are sending me 7months bills. with 749/- pack. first month 386 next months 749/-. I received an email with 1500/- bill. after that I did not get any emails and bills. EVEN after termination of my connection how I got 7 months bills. I surprised and approached my lawyer he said write an mail to you to resolve issues?
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Regards,
Customer Care
Tata Docomo
Dear Customer,

As per the conversation had with our team, we regret for the inconvenience caused to you. please be informed that we have registered your complaint related to connectivity with reference number TEST12240915. The same will be updated soon.

Regards,
Customer Care
Tata Docomo

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