[Resolved]  Tata Docomo — [protected] is disconnected

Address:Rangareddy, Andhra Pradesh, 500079

Hi, i been using docomo sim with the number [protected] for more than 2 years and i came to us recently and did not use the sim for some time. But as i have all the accounts linked to this number i wanted to use this for messaging and roaming purpose. I have plans to come to india next year and wanted to use the same sim. But all of a sudden the sim is disconnected. There was some balance amount on it as well.

Can you activate the sim so that i can use it and continue with it when i return.
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Jan 29, 2018
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Dec 28, 2017
Tata DoCoMo Customer Care's response
Dear Customer,

Kindly provide us your alternate contact number and exact location so that we can get in touch with you and assist you better.

Thanks and Regards
Customer Care
Tata DOCOMO.
Complaint comments 

Comments

Hi, this is Sunny Dey my mobile no is [protected].I have my data pack it has the validity up to 12/20/2017, but when i try to access internet it deduct my main balance. so i request you please look into that issue.

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