Comments
Dear Customer,
As per the conversation had with our team, we would like to inform you that, Photo Stories service was activated by you on[protected] at 03:20PM through SDP_WAP mode and hence the balance of Rs.99/- has been deducted. We take multiple confirmations from you before activating any service and we do not activate or deduct any balance without customers consent. As per your request we have already deactivated all Value Added Services so that you don’t get charged in future. Being a loyal customer of Tata Docomo an amount of Rs.99/- has been credited to your account as a onetime goodwill gesture with the docket number ABAL[protected] on dated 07-JUN-2016 01:42PM.
Regards,
Customer Care
Tata Docomo
As per the conversation had with our team, we would like to inform you that, Photo Stories service was activated by you on[protected] at 03:20PM through SDP_WAP mode and hence the balance of Rs.99/- has been deducted. We take multiple confirmations from you before activating any service and we do not activate or deduct any balance without customers consent. As per your request we have already deactivated all Value Added Services so that you don’t get charged in future. Being a loyal customer of Tata Docomo an amount of Rs.99/- has been credited to your account as a onetime goodwill gesture with the docket number ABAL[protected] on dated 07-JUN-2016 01:42PM.
Regards,
Customer Care
Tata Docomo
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We have received your complaint and we will ensure it is resolved soon.
Thanks and regards,
Customer Care,
Tata Docomo.