Tata Docomo — activation of STD plan

Address:Mumbai City, Maharashtra

I recharge my phone on line with Rs. 77 for STD plan on 10 june and same was responded to my mail box that it is success ID NO. ASMP[protected] my phone no is [protected] but so far STD plan is not activated and no response from customer care pls do need full
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Mr.Murari,

We have received your complaint and we will ensure it is resolved soon.

Thanks and Regards,
Customer Care
Tata DOCOMO.
Dear Mr.Murari,

We regret for the inconvenience caused to you.
As per our discussion over the call on your mobile number, we would like to inform you that the online recharge done on[protected] for the amount of Rs. 77/- with Transaction Id ASMP[protected] has been successfully recharged and updated to your number on[protected] as reflecting in our database.
However, with recharge of Rs. 76/- on[protected] you have received the benefit of All Local and STD mobile calls at 39p/min, Landline calls at 2p/sec with 180 days validity. Kindly make a note of the same.
For further assistance mail us at [protected]@tatadocomo.com.

Thanks and regards,
Customer Care-Tata Docomo.

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