Comments
Dear Customer,
Tata Docomo wishes you a very happy and prosperous New year
As per our discussion over the call regarding Balance deduction, we regret for the inconvenience caused to you.
We would like to inform you that as per checking our records we found that the amount of Rs.90/- has been deducted from your main balance is due to the activation of a VAS service (ZartNiti) on your number.
In this regards, we would like to inform you that the deducted amount of Rs.100/- has been credited on your Tata Docomo number with the docket numbers: ABAL[protected], ABAL[protected] and further note that the VAS service on your number has been deactivated as per your request.
Also be informed to avoid balance deductions on your number for VAS services you need to deactivate the service by dialing the number 155223 from your Tata Docomo number.
You can obtain any information related to your account (EX: Recharge information, Data usage and complaints registered) by dialing to *191#.
If there is anything else that you want to share with us, we are all ears. You can call us at[protected] or write to us at [protected]@tatadocomo.com
Assuring you of our best services at all times.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care -Tata Docomo.
Tata Docomo wishes you a very happy and prosperous New year
As per our discussion over the call regarding Balance deduction, we regret for the inconvenience caused to you.
We would like to inform you that as per checking our records we found that the amount of Rs.90/- has been deducted from your main balance is due to the activation of a VAS service (ZartNiti) on your number.
In this regards, we would like to inform you that the deducted amount of Rs.100/- has been credited on your Tata Docomo number with the docket numbers: ABAL[protected], ABAL[protected] and further note that the VAS service on your number has been deactivated as per your request.
Also be informed to avoid balance deductions on your number for VAS services you need to deactivate the service by dialing the number 155223 from your Tata Docomo number.
You can obtain any information related to your account (EX: Recharge information, Data usage and complaints registered) by dialing to *191#.
If there is anything else that you want to share with us, we are all ears. You can call us at[protected] or write to us at [protected]@tatadocomo.com
Assuring you of our best services at all times.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care -Tata Docomo.
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+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.