Tata Docomo — additional billing after connection is disconnected | |||
Im using an tata docomo wifi stick as i live in delhi and there was no tata docomo networks here . From 2 months my device is unused. I requested cutomer care to resolve my problem as they didnt closed my connection. But now this time my estick is closed and after also my bill is coming without any usage and they are not closing my account and now they are telling if your device will closed for 10months then also you should pay for 10months without any usage so please resolve my problem and cut my bill plz My number is [protected] Was this information helpful? | |||
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Tata DoCoMo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
We tried to reach you on your number in order to understand your concern. However, the same was unable to contact. We would like to inform you that, as checked with the records, the cancellation request has been already raised with reference number[protected]. Also, the services of your number are temporarily disconnected due to non payment as there is an outstanding amount of Rs. 2296/- for which due date is 22-JUN-15. For further clarifications, we request you to mail to [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo
We tried to reach you on your number in order to understand your concern. However, the same was unable to contact. We would like to inform you that, as checked with the records, the cancellation request has been already raised with reference number[protected]. Also, the services of your number are temporarily disconnected due to non payment as there is an outstanding amount of Rs. 2296/- for which due date is 22-JUN-15. For further clarifications, we request you to mail to [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata Docomo
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Customer Care
Tata Docomo