[Resolved] Tata Docomo — Additional charges are being demanded, harassment by collection agencies, threat of legal action | |||
I was user of Tata docomo GSM mobile no ([protected]) and sent a proper request to disconnect the services in month on 9- April-2014 by email, which has been accepted by them by a written mail on 9'th Apr itself and they mentioned my number will be disconnected within 15 days. They also mentioned there is no due from my side. However instead of disconnecting they continued generating bills and I kept on sending them mails mentioning not to generate bills as I have already requested for disconnection. Finally they disconnected in month of June and now demanding Rs 1200 payment from me, they are not at all listening to my replies, there collection guys calling and threatening me whenever they want and they are also threatening me for legal actions. I have heard from many of my colleagues and friends about horrible practices from Tata Docomo and there tricks to extort money and harassment, now I am also another victim of same. I request to all the people to please do not ever purchase any product from Tata Docomo, they are simply horrible and doing day light robbery. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved Tata DoCoMo customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Customer,
We regret for the inconvenience caused to you.
We tried to speak to you personally on your number to understand your concerns regarding billing. However, we are unable to contact you, since the call was not answered. Further we request you to provide us your correct alternate number to [protected]@tatadocomo.com for further assistance.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
We regret for the inconvenience caused to you.
We tried to speak to you personally on your number to understand your concerns regarding billing. However, we are unable to contact you, since the call was not answered. Further we request you to provide us your correct alternate number to [protected]@tatadocomo.com for further assistance.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
Hi
Is this issue is closed ? I have already communicated with [protected]@tatadocomo.com many times and they are not listening at all. Please find enclosed acknowledgement of deactivation request and let me know why you keep on generating and sending bills even after deactivation request and your recovery guys are keep calling and there are mails threatening legal actions ?
Regards
Shailendra
(+[protected]
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Is this issue is closed ? I have already communicated with [protected]@tatadocomo.com many times and they are not listening at all. Please find enclosed acknowledgement of deactivation request and let me know why you keep on generating and sending bills even after deactivation request and your recovery guys are keep calling and there are mails threatening legal actions ?
Regards
Shailendra
(+[protected]
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Tata DOCOMO.