[Resolved]  Tata Docomo — After Cancelled sim cards, again they charging bill

I cancelled my Docomo postpaid simcards by contacting customer care and main office. Once i called main office they said we cancelled your sim cards.. You no need to pay bill we cancelled all..But they again generating bill for not using the sim cards for past one year.. I contacted main office several times but they are not responding and taking steps towards my bill and sim cards.. I keep on calling main office.. Pls cancel my bill and sim cards. docomo Numbers are [protected] [protected] [protected] Alter number is [protected] Name baskar
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Aug 8, 2021
Complaint marked as Resolved 
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Regards,
Customer Care
Tata Docomo
Dear Customer,

We tried to speak to you personally on your number to understand your concern. Unfortunately our multiple attempts in establishing a contact with you have failed. We are sorry for the inconvenience caused to you and we assure you that your problem is being addressed. As per your mail, we request you to kindly mail us at [protected]@tatadocomo.com with the details that where, when and from whom you have received the confirmation about the billing to assist you better.


Regards,
Customer Care,
Tata Docomo.

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