[Resolved]  Tata Docomo — Amount deducted recharge failed

Address:Bangalore, Karnataka, 560100
Website:irechargeonline.com

I tried a recharge of 300 on tata docomo number([protected]). Amount is deducted but recharge is failed.

As well, i tried creating a ticket for the refund of the amount but i receieved a message showing, " your account has been suspended and contact administrator.
Please help me to get back my amount.

Transaction id:
Transaction id : q9e2v795whs2tdqv1ufc
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Aug 8, 2021
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Thanks and regards,
Customer Care,
Tata Docomo.

Tata Docomo — Refund money

SR yesterday am use net browser with 4. Something MB 3G data so way you will cut my main balance 137 ruppes
Now I have already 2.30 MB 3g data
So it's not fair
Please I request to you please give my money back
Dear Customer,

Kindly provide us with your 10 Digit Tata Docomo number, your alternate contact number and email ID so that we can get in touch with you.

Thanks and regards,
Customer Care
Tata Docomo.
Dear PrasuSrihan,

We tried to speak you personally on your number. However, the same was not possible as the call was not answered. We regret to inform you that, we are unable to process your request regarding online recharge due to proper recharge details not provided by you. Hence, we request you to provide the following details of the recharge for further proceeding. 1. Recharge amount 2. Recharge date and time 3. Recharge Transaction Id.

Thanks and regards,
Customer Care,
Tata Docmo

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