[Resolved]  Tata Docomo — amount get deducted even I have the data balance.

Address:560066

Really i need your clarification on this issue.

Getting frustrated to use tata docomo internet plan. Today also i have faced the same issue again the amount got deducted my account.

Exact what i have facing the problem here :

I have data balance on 10-aug-2017 11.59pm i am continue to watching facebook at the time 11-aug-2017 12.08am my amount got deducted.
How this possible as per the data plan 1 gb data per day so it is applicable for 12.00 am to 11.59pm so the new 1gb plan again started to next day morning 12.01am.
In this how you guys are deducted my amount.

This issue i am facing last one week.. Almost more than 500rs you guys are deducted.

If problem is my side, please share the account history with data balance when the free data is over and when the amount got deducting started.

I need clarity on that. Refund my amount.
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Sep 17, 2017
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Aug 17, 2017
Tata DoCoMo Customer Care's response
"Dear Customer,
Kindly provide us your 10 Digit Tata DOCOMO number, your alternate contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO."
Complaint comments 

Comments

Sir minimum daily i receive unknown 16 calls from an unknown number starting number is 5... later i came to know about that it was tata docomo buddy chat i am so disturbed by this frequent calls .tata docomo is playing with the emotions and patience of the customers .my number is [protected] . please take necessary action.
I have a TATA DoCoMo number [protected] which I was using, now It has been around 8-10months since the I used the number
I want to reactivate the number

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