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Tata DoCoMo Complaints & Reviews

www.tatadocomo.com

2.7

Updated: Aug 21, 2025

Complaints 9255

Resolved

4180

Unresolved

5075

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Tata DoCoMo reviews & complaints page 24

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Address: 600011

Hi sir my docomo number is [protected]. And i lost my password.
I click forgot password link and provide the mobile number and click continue. But it shows
'dear customer, you have not changed your initial pin. If you have forgotten your pin, please contact customer care at 121 (Post-paid & pre-paid) to receive new pin'
Please provide a new password so that i can login again
Thanx

[protected]

May 20, 2019

Updated by karunakaranr The initial pin is not changed for the logged ID . Please change and start using Mobi Connect login

May 20, 2019

Updated by karunakaranr how can i logging in to tatadocomo site

May 20, 2019

Updated by karunakaranr 121 called the person not reply properly. so pl send all details about log in to [protected]@gmail.com thanks you

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Address: Tali, 673002

Due to non usage of sim for 90 days

Connection was disconnected. I cant able

To acess connection. Its showing

Emergency call only. While go for recharge

Also it not able to fo it.

I tried some activation recharges but

Some problem occured.

For activation what step i have to

Taken. Any other recharge are available?

Kindly give solution for reactivation of number

Tata DoCoMo customer support has been notified about the posted complaint.

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S

skd1234

from Mumbai, Maharashtra

May 21, 2019

Hlo sir my docomo number is very important to me so try to port it but message not sent error keeps coming up pls help though on this number message incoming are available but when I send message show message not sent error pls help me sir as soon as possible my email is [protected]@gmail.com

A

Aravaud

from Kolkata, West Bengal

May 21, 2019

Do I non use my number [protected] is deactivated kindly reactivate it. Asap.

N

[email protected]

from Delhi, Delhi

May 21, 2019

Dear sir/madam,

I am (Nirmala.R) lost my mobile today along with the TATA Docomo sim card [protected] kindly deactivate the sim card immediately. The details below,

Mobile Number: [[protected]] (TATA Docomo)
Holder Name: Nirmala R

Thanking you,

Yours truly,
Nirmala R

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Address: BAZARPARA,ULUBERIA RS, Howrah, West Bengal, XXXXXX

Dear team,
I am using a docomo no since 2009. Today it is showing invalid. When trying to connect with customer care and type my no they told it is invalid. No such msg got about number block from company. My 4 bank accounts are linked with this no. It is very urgent to reactivate. I had also worked at tata teleservice ltd for 4 years. I know that customer is always first for the company. But how can u guyz block a number without infoming the owner. Please resolve it..

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8

8973043141

from Namakkal, Tamil Nadu

May 21, 2019

My number [protected], (M.Kannan) is dicsconnected from 3 months and above .So, what can I do for activate my same number. Pls. consider my request. My email id : [protected]@gmail.com

R

Rajeev [email protected]

from Mumbai, Maharashtra

May 21, 2019

Dear Sir,
I am recharge Tata docomo/tata vergin no. [protected] through Just Dile website his no. OR08U2H2RW dt. 10.05.2019, time 8.21 PM, but till today I am not received recharge value.
Please see my grievance
Regards,
Rajeev

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Address: 18/107, Ghudekar Ghruh, S.K. Bole Road, Near Portuguese Church, Dadar (W), Mumbai: 400028, Mumbai City, Maharashtra, 400028

Tata docomo guys,
Ive been using a number ([protected]) for almost a year now
Today in the evening suddenly i loose the connectivity and get a notification saying "sim not provisioned"

I have no idea what to do as of now
Resolve this issue immediately
Contact me on [protected]@gmail.com phone number to contact now [protected]
Thanks
Harshada

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R

Rashi Biyala

from Vasai-Virar, Maharashtra

May 21, 2019

M not getting any incomming calls from 3 to 4 days.. I Have called customer care also about this issue but they are unable to resolve my problem.there are many called which are very much important.I hope you people will resolve is soon... Please do the needful..

Thanking you

Rashi Biyala's reply, May 11, 2019

Not getting any incomming calls...

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Address: 500016

I'm unable to send any sms from my tata docomo sim card. It displays "can't send message, error 38". Tried contacting the call centre and their toll-free "24*7" helpline always says switched off. Request to resolve the issue at the earliest.
I have tried #33*1234#, but it says mmi invalid. I have tried updating the smsc number but it is not working.
I am not able to access any of my bank related activities without the service. I have also recharged multiple times just to ensure that i have full prepaid balance.

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Y

Yash Baldev

from Ahmedabad, Gujarat

May 21, 2019

I have taken a new sim card but it is not yet started even after 1 day.
My mobile number is [protected]

H

hema dulhani

from Noida, Uttar Pradesh

May 21, 2019

I want call and sms details of my tata docomo prepaid number [protected] from 1 january 2019 to 28 febbruary 2019. please send me on [protected]@gmail.com

Ã

Ã‚Ã±mÃµÅ‚ DhÃ®Ã±grÃ£

from Mumbai, Maharashtra

May 21, 2019

My number +[protected] is receiving messages but is not sending them. It shows cannot send messages error code 38

S

Suchithra Reddy

from Mumbai, Maharashtra

May 21, 2019

Hello..my number validity is closed in last I want to reactivate my number again

P

Poornima Gutte

from Delhi, Delhi

May 21, 2019

Hello sir, i have blocked my sim mistake while going through the security settings of my handset . now its asking to enter the PUK code.. can i please get PUK code number. my mobile number is [protected].

D

dukka sandhya

from Bhimunipatnam, Andhra Pradesh

May 21, 2019

My outgoing SMS stopped even recharged several times please do resolve it as soon as possible

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Address: Bargarh, Odisha, 768028

Dear sir/mam,

I need a urgent help... As it has been a week since my tata docomo number has been suspended due to being unused for a long time... I want to reactivate it... As i have my bank accounts and other accounts linked with it...
I am also ready to pay for it.

I will be happy as well as thankful to get a resolution back.

Regards
Shankee

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U

Usadhana

May 16, 2019

Hi There,

My tata Docomo SIM: [protected] i am using from more than 4 years.
1st time i am facing issue in outgoing and incoming calls.
I am not able to call anyone from my this SIM. And if anyone is calling then it will disconnect it automatically.

K

kbraejsh45

from Hyderabad, Telangana

May 21, 2019

Dear Sir/Madam,

I have lost my SIM Card [protected] Kindly block it.

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Address: Bangalore, Karnataka

Wrong number recharge of 97 rupees.

I have wrongly recharged amount 97 rupees to other mobile number ([protected]) on 15-may-2019.

So requesting you to look into it and please refund my amount.

I have done recharge using hdfc debit card, below are the details of transfaction id.

I have attached screenshot of transaction status for your reference.

Transaction idbr...

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Address: 560052

Hi,
I am not able to receive calls and i complained several times but still the same due to this i missed so many important calls only because of this i couldn't receive a call from the bankers for my loan and it got canceled due to not reachable message i don't think docomo will take responsibility of the loss for their poor network or wrong message transferred so
I am planning to port my number [protected] but while trying to send sms i am getting a message like insufficient balance then i reachered twice again loss of money for that but still i am getting the same message and i am not able to port my sim. I request please kindly do needful

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H

hashika naidu

from Delhi, Delhi

May 15, 2019

Despite of recharging my phone number, my number is always switched off and incoming calls are blocked. I can read the SMS but I cannot make any operations through this number. Help please!

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Address: Thane, Maharashtra

Dear sir/mam
I rajani sangale. Using your sim card of tata docomo of number([protected]) . I here to say about by deactivated sim card. As i am out of station for an year from india. My sim has been deactivated. As my alll the information like bank, passport and all my accounts i please request to activate my sim card as soon as possible.
Please let me know how to reactivate my sim card
Yoyrs faithfully,
Rajani sangale

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À

à¤à¥€à¤® à¤¸à¥‡à¤¨à¤¾

from Mumbai, Maharashtra

May 15, 2019

[protected]

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Address: M.Kotur,Palamaner Mandal, Chittoor, Andhra Pradesh, 517408

Good evening,

To some of my services, i provided this number as a contact number. No the service of this number is deactivated. Please reactivate it and make me use of the number. My alternative number is [protected]. You can contact me over the number i provided. I need it to be activated as soon as possible. To get back calls and messages from the bank, i need it.
Thanks& regards
Prabhakar

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M

M. Nair

from Chennai, Tamil Nadu

May 16, 2019

I am not getting port out code for my porting request. I think my opertor is not sending me that message

S

Som Verma

from Bhopal, Madhya Pradesh

May 16, 2019

Sir,
it is soo miserable that sim card service suddenly stop
without informing about the prepaid sim

iwant to recover my precious sim no so that it is better for me behalf

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Address: 712103

Hi i prosanta kumar chongder
I am not able to send port message from my tata docomo number ([protected]])
When i talked to customer care they give me number #33*1234# to call and said that this will solve the problem.
But this solution also did not work for me
In my area tata docomo network is very poor so i want to port my number
But i think company does not want that so the blocked messanging on my number.
Please solve the problem immediately.

Tata DoCoMo customer support has been notified about the posted complaint.

May 10, 2019

Updated by Pkc1966 Please solve the problem immediately from your side, now out going call also stopped.

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P

Pkc1966

from Kolkata, West Bengal

May 10, 2019

Please solve the problem immediately from your site, now out going call also stopped.

K

krushiravi

from Hyderabad, Telangana

May 15, 2019

I have been using my Tata Docomo number from many years and its like personal number. I have done recharge and having sufficient balance for voice calls & SMS. I am able to receive message and make calls but unable to send messages using docomo number. My number is [protected]. Showing error no 38. Tried to contact customer care but not successful.

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Address: chhhatarpur, Chhatarpur, Madhya Pradesh, 471001

Tata Docomo deliberately blocked the number to send Port message. Tried calling customer care but no response. Also tried sending port message it fails to send it. This is a shame that you are inconsiderate for your customers. And I am sure this issue is being faced by a lot of customers but you seems not to resolve it. Looking forward to your reply.

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V

Vanitha Joshi

from Delhi, Delhi

May 8, 2019

Despite of recharging my phone number, my number is always switched off and incoming calls are blocked. I can read the SMS but I cannot make any operations through this number. Help please!

M

Master Avi

from Balasore, Odisha

May 8, 2019

My sim not activaty so, i request to you make my SIM active as soon as.
Can I reactivate my Tata DOCOMO number after a long time of not using it even if it says that number is no longer valid?

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Dear team,

I am travelling to dubai and as soon as i landed i found that my sim card is not registering on the local network. Can you please help me out with this issue asap as i need to use my no for otp and i am not receiving any messages as well. I tried contacting the call centre no but unable to do so. Please provide me a no so that i can call and get the issue sorted on urgent basis

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M

manu.ms

from Bengaluru, Karnataka

May 8, 2019

Limeline online shop site i have seen continue aids on facebook. I seen they are giveing very good iscount on dress so I order for dress but i receive saree it wass very bad quality i call them but they are not responding.. I called up ther customer care number but that is not working . They are not replying my mail also.

D

dharani9620

May 8, 2019

Hi kind greetings,
I using Docomo simcard for past 6 years. I got job abroad and came here one year back. I took my sim card with me here. Yet used the same number for the native bank and whatsapp account. Now i come back India but my sim get inactive. Please help me to activate my sim again.

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I already have a recharge balance of rs.91 to my tata docomo number.. Still i receive messages everyday to recharge within 2 days otherwise outgoing services will be stopped and further after expiry of 2 days period rs.23 will be deducted from my recharge balance.

What is this, can someone explain. I already have enough balance as per my requirement why company forces me to recharge when i dont even require it.
Tata docomo kindly revert

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Address: Dehradun, Uttarakhand, 492001

My name is sourabh soni, i was using 'tata docomo number' i. E. [protected], this number was deactivated don't konw why. I request to activate this number as i'm facing problems because the number is not active. It will be very much helpful for me if the number will be activated so please have a look, what is wrong with that and please help me throughout this.

Thank you

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S

Soumen adhikari

from Mumbai, Maharashtra

May 8, 2019

My account showing out of grace state. I hadn't recharge on this no yet due to network problem bt now want to portable the sim bt for this i have to Recharge. Please help

D

dilbreaker

from Mumbai, Maharashtra

May 8, 2019

Hi this is mahendra we are unable to make calls from 2 days, is there any problem in network kindly solve as soon as possible my numbers are [protected], [protected]

A

Atluru Bhuvan Kartheek

May 8, 2019

Hi,
I'm using Tata Docomo sim for last 5 years in Singapore.
However from last 2 months, there is no service while on international roaming.
And the service is back when I visited to India.
Can you help in this asap as I'm worried my SIM will be deactivated.

S

Suhas Suhasraj

from Kollam, Kerala

May 8, 2019

I need call list from 1 January 2016 to 20 April 2019 with separate local calls, std calls, international calls

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Address: Hyderabad, Andhra Pradesh, 500005

Hello i am farha, i have recharged my tat docomo [protected] today since i've recharged my sim with rupees 100 from my debitcard and suddenly its showing zero balance and showing that you are in grace period"what does it mean? Outgoing is not working when i call its showing"account is at grace state", i have recharged and still i can not make any call.
Please help me out with it as soon as you can.

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Address: Jalandhar, Punjab, 144001

I have wrongly recharged [protected] instead of [protected] through amazon recharge of 349.00
Today itself dated 5th may 2019 with the following order details:
Order id[protected]
Operator - [protected]

Kindly refund my money or contact me at
[protected].

I request to return back my money as i mistakenly recharged wrong number of docomo instead of jio.

I hope i will get positive solution of the same

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I have been using one tata docomo number since so long. And today one of my friend trying to connect but sim number is showing as invalid and incorrect number and i have linked so many accounts to this number, without informing me how come they have stopped the service and when i m trying to call customer care number but unable to connect them either. Kindly help me out.

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K

kakkar.aanya

from Gurgaon, Haryana

May 2, 2019

I would like to return the Tata Photon Plus USB stick and i am unable to find the process for same.
Please help me with the process.
Model : HUAWEI EC1261
FCC Id : QISEC1260
Hopefully my query will be answered.

N

Navneet Geedkar

from Bhopal, Madhya Pradesh

May 3, 2019

Sir
I want location of my sim so that I could get my mobile phone back
Regards
Hemant sabre

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Address: Gonda, Uttar Pradesh, 271502

I tasniya khan, using your docomo sim card. But due to some reasons i was unable to use it as i was out of station for 4 months. It has been deactivated now. To get it back is very much important for me as the number was affiliated to my accounts and now i am unable to get any notification from my accounts. Kindly, reactivate it as soon as possible. I will be very thankful to you.
Yours faithfully
Tasniya khan

Tata DoCoMo customer support has been notified about the posted complaint.

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S

Shyamala Shiva

from Coimbatore, Tamil Nadu

May 2, 2019

I am using docomo past 7 years. Last 6 months SMS is not being sent. And the code #33*1234# doesn't work for me. The Message center number is [protected]. What should I do now to enable it. I tried all customer support number nothing helps me.

S

Suresh Reddy Chh

May 2, 2019

I am unable to send PORT message to 1900 through SMS and it was saying no sufficient balance. I am in plan of 148 per month unlimited calls and 100 sms pr day, but still it was saying no sufficient funds, validity is upto 30th april 2019.

SMS are still available

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This problem is been there since 2 years. I have called the customer care a couple of times and followed what they asked me to do, still does not work.
Error code : unable to send sms on tata docomo sim, error 38.
Have done the below steps, and the problem still occurs,
1. I have dialed #33*1234# checked
2. Removed and assigned the sms center number also
3. Checked from another mobile.

If somebody could help me resolve this issue.

Thank you

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