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Tata DoCoMo Complaints & Reviews

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Last updated Jan 19, 2024
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Tata DoCoMo reviews & complaints page 44

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G
govindmwd
from Mumbai, Maharashtra
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unable to make/receive calls in roaming

Address:400101
Website:www.tatadocomo.com

Hello,
I am using tata docomo sim card in mumbai. I am using my mobile number for more than 7 years in mumbai. Nowadays i am in rajasthan for some work.

And i am not getting network of tata docomo. When i select the option of "select operator manually" it is not showing tata docomo in the list. And it is select airtel network in automatically network operator selection by default.

Now i am unable to make...
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D
DarkKnight 4230999
from Siuri, West Bengal
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sim stopped working

Docomo has stopped service on my number without any notice. From last month my outgoing and incoming call is not working. How can they stop the service without any notice. I am using that number from last 4 years and now they suddenly stop the service. Now please tell me how i can port my number to airtel or vodafone because i am not able to send the sms now. Please take the action against them asap. There customer care number is also not...
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V
Vinay Vinod
from Virarajendrapet, Karnataka
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tata docomo - vas subscription

Hi! Your subscription to tinytv is renewed at rs 30 for 7 day (S) 13-oct-2018. To stop, dial or sms stop to 155223 (Tollfree).

I did not want any of this. I didn't subscribe or renew. Why has it automatically subscribed. I already stopped it once but the same thing came again after a few days.
What is this service, and why is it sucking the balance from my sim?...
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A
akshatals
from Ajmer, Rajasthan
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sim card is temporarily disconnected

Address:560078

Whenever i am making a call, the recording says "outgoing call facility has stopped on in your number to continue pay the bill".
It is prepaid sim, i had recently recharged my number and now i can't even send a sms from the my number.

Please do the needful asap as i am expecting an urgent call by 6:30 pm. (Business need). If this is not done by the end of the day i may end up paying huge loss in my business....
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R
roma rohira
from Pune, Maharashtra
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my message is not getting sent

Address:Pune, Maharashtra

Hi,

I am roma rohira. My number is [protected].
I am not able to send a message to anyone, when i am sending an sms it always says "message not sent".
Tried calling (198 or 121 or etc) and also 10 digit number but i could not get any help.
Please get in touch with me soon.
Thanks, roma rohira
Name:- roma rohira
Email:- [protected]@gmail.com
Mobile no.:- [protected] (In this...
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S
sushmitha rai
from Delhi, Delhi
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not able to send port message (8885488350)

I am trying to send messages through my docomo number but it's not going showing error. I want to port my number but whenever m trying to send port message m getting. Some error. Please help me in this. I want to change my network to airtel. So please resolve it. Cc are not lifting the phone. I am using port xxxxxxxxxx using space also. But it's showing error. I have balance also...
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R
Ranvijay Gautam
from Jabalpur, Madhya Pradesh
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network showing roaming

Address:Gwalior, Madhya Pradesh, 475110

I am in home network after that my docomo network showing roaming in my two mobile number [protected] and [protected] location dabra, dist gwalior (M. P.). My alternate number is [protected]. It showing raoming as well as no network sometimes when i m good strength network area. Please resolve my problem because i m very sad about this when i want to make urgent call then there is no network in my mobile. Please help me...
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M
Maa Laa Iyer
from Chennai, Tamil Nadu
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being billed for a person who is no more

Address:Chennai, Tamil Nadu, 600040

My father passed away in september 2017. I am still getting bills in his name. My
Mother personally went to the office, ive written email and i have called up the helpline. Still no use. I keep getting bills for unused mobile belonging to an expired human.

1) i would like the connection to be terminated with immediate effect

2) stop sending me bills

3) and i will not pay for what i’ve...
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C
Christian Ashish
from Delhi, Delhi
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data pack deactivation and high charges

Address:Ahmedabad, Gujarat, 380050

Dear tata team,

I am using tata docomo connection since last 5 years but now i am facing lots of problem so request you to kindly resolved same.

1. I am facing network issue in in ahmadabad city if you are not able to resolved it so please inform me.
2. Your team has change my base plan and deactivate my data pack without inform so please confirm why.
3.in current month bill my bill amount is high...
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K
karthik14447
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9036803968 recycled

Address:Mysore, Karnataka, 570023

Hi team,

My mobile number [protected] has been recycled and this is impacting my day to day life. There are major impacts which will ruin my business. Kindly request you to allot me the number [protected] with a new sim card.

I have been told by customer support that this number has been recycled. I need this number back.

Incident took place on 25 sep 2018

I had it working fine all...
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I am a student currently studying in germany. I own an indian registered tata docomo simcard. Before my journey from india u had contacted the customer services and they promised me the availablity of network in germany. Once here i have no network and now i am worried. I have mailed customer support numerous times but no reply. Hope somebody can solve this issue for me...
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A
Amanxxxx
from Mumbai, Maharashtra
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wrong deduction of balance

Address:Satna, Madhya Pradesh, 485001

I had recently recharged my account but they deducted my balance for some bollywood evergreen hits plan for which i didn't subscribe.
This is very cheap for a large company like tata.
A total of rs 52+ 52.68 has been deducted from my account for no reason.

I want all charges refunded as soon as possible. If not refunded, i am going ti write a letter to consumer forum.

Number - [protected]...
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S
SrinivasMohapatra
from Burla, Odisha
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non availability of sim for replacement

Sir, i am a long time costumer of tata docomo since last 10 years. But i am facing a big trouble from last 3 days because of your poor teleservice. My mobile had theft on 29/09/18. From that day i am not getting any blank sim for replacement, in any retail counter/tata docomo office of my locality {j. K. Road, jajpur, odisha.}. So kindly suggest me how can i get a new sim of the same number....
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P
Priyanka_pri
from Pune, Maharashtra
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no network, number being called invalid.

Hi.
My tata docomo number is showing as an invalid number when others are trying to call me. I am able to make outgoing calls through the same number as it's showing "emergency calls only". No incoming calls as others are getting the invalid number message. Please resolve this asap since i need my number to be available at all times.

Regards,
Priyanka....
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S
Surendra M Rawat
from Mumbai, Maharashtra
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poor network/call drop

Address:400080

I hv been complaining about poor network/call drop since more than 2 year now. Representative sent by service provider visited our site and confirmed, there is poor network/call drop problem.

Tatadocomo, is keep assuring, my network issue will be resolved shortly, but no relief as of now. Except one month exemption for monthly bill payment, they keep sending me monthly bill and reminders been sent through sms for bill payment....
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V
virendra002
from Nagpur, Maharashtra
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deduction of rs 100 because of wrong information provided

Address:Surat, Gujarat, 395004

On 17th September, My balance of rs 20 was deducted due to extra use of internet. so I've called tata docomo care for solution of this issue. Docomo customer service specialist named NIJAMUDDIN gave Solution that i've to send message STOP to 1925 so that if my net balance for the day was over my main balance not be deducted. I've believe on him and do the same on 18th September.

Then On 28th September, Again My Balance of rs...
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D
dhiraj2007
from Mumbai, Maharashtra
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sending sms issue

Address:Mumbai City, Maharashtra, 400068

Hello,

I am unable to sending sms since last 3 months. I call to customer care but they also unable to sort out this issue.
Phone number: [protected] and this number is 8 years old. I circulate this number everywhere.

I goto tata docomo gallery, they forced me to port this number in Airtel Postpaid.

I want sms service in working condition.

Please sort out the issue.
br...
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D
Diipaks
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international roaming

As you are aware that my number is activated for isd roaming since 2014. Recently (7th sept) i came from india to bahrain.
I noticed that my isd roaming service is not working. I am getting message
"no network access, bahrain mobile network.
So i send email to tatadocomo support and following up with them from 17th sept. And no update from them, and number which they have given its not working and no help received from...
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J
Judy Keishing
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phone number disconnected.#8867806757

Address:971

I have been out of country only for few months and my my bangalore phone no. Got disconnected inspite of keeping it on on mobile.. However i do received messages.. Why is it so?? I would like to know the reason for being disconnected without giving prior notification sent to me... And it sound quite unfair.. Today i try to recharge balance but it doesn't work in the sense money was deducted but dint get the balance.. I try to place a call...
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R
Rayies Rafiq
from Bengaluru, Karnataka
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not network from yesterday wiz. 27 sep 2018

Address:560036

I am not getting network from yesterday wiz. 27 sep 2018 here in bangalore so not able call anybody, receive call from anyone or use internet, hence facing lot of problems. I can't receive otp for some work as well.

I tried manual network network selection to ind airtel or others but i am getting mm sim not provisioned.

Please resolve this as soon as possible.

-rayies rafiq

Contact:...
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