[Resolved]  Tata Docomo — Bad Experience !!!!

Address:

Bangalore, Karnataka

Hi Team, My connection number : [protected] So many people have called me for my Tata Docmo connection however no one is interested to address the core concern. I would like to rephrase my statement and please take time to read this carefully before calling to me. I have bought this connection on 21st April'14 and one of your executive visited my place somewhere at 11:00 AM and before hand over the money & connection he said it will be activated today evening or tomorrow morning 8AM. I suppose to login on 22nd April'14 because of some urgent official work however when it was not activated morning by 8AM so I have called your customer care and they were looking for 10 digit Docomo number which was not available with me because the connection was not activated ( I came to know after activation only) I took help from Chat, Voice & Feedback team however I haven't got proper response from any of the team and I have got this mail id from appellate.[protected]@tatadocomo.com mail id also which have no use. After raising the complaint to Executive President Mr. Deepak Gulati I have got call from Khushboo on 23rd April'13 at 10 AM and she understand my concern and she have told that she will write a mail to me and I have to reply back with issue resolution however till date I haven't got any mail from Khushboo. My connection was activated after so much of struggle. I have gone through with lot of mental harassment and top of that I have lost one day salary for that day because of not internet. This is started just because of wrong commitment given by your executive & no ownership taken by any of your team (Voice, Chat & Email) My expectation : - I am looking for 3 Months free connection (Usage is 650 per month) If I did not get reply till 31st April'14 Midnight 23:59 First thing I will publish my experience on following Social Networking Websites and will share this experience with office colleagues also. You guys can see my experience on Facebook, Twitter & LinkedIn with the name of Ravi Khatri. I will wait till 31st April'14, if you guys are agreed on my condition, you can reach me on my cell : [protected] Regards, Ravi Khatri [protected]