Tata Docomo — Balance deduction 99 rs

Address:Aurangabad, Maharashtra, 431006
Website:www.tatadocomo.com

Hi my name is P Rakesh from Aurangabad Maharashtra, I have unneccessary balance deduction today morning (rs 99.00/-) which was shocking. My balance came to Rs 146 immediately after the deduction, So i request the concern authority to take serious attention on this. mobile number is [protected] .. please help me and solve the issue.. Thanking you
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Tata DoCoMo customer support has been notified about the posted complaint.
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Dear Customer,

We have received your complaint and we will ensure it is resolved soon.

Regards,
Customer Care
Tata Docomo
Dear Customer,
We would like to inform you that for GloriousModels content, downloaded by you, dated[protected] at 11:39AM through SDP_WAP, the balance has got deducted of Rs.99/- and we do not activate or deduct any balance without customers consent. However, being a loyal customer of Tata Docomo, an amount of Rs.99/- has been successfully credited to your account as a onetime goodwill gesture with the docket number ABAL[protected] on dated 04-NOV-2015 at 03:48PM.

Regards,
Customer Care
Tata Docomo

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