Comments
Dear Customer,
"We would like to inform you that you have been charged of Rs.99.99/- for your GPRS usage of multiple sessions (no.of sessions: 4, usage is 910205KB) on dated[protected]:47PM as there was less data in your account. Kindly, note that, while browsing multiple sites at the same time, each site, automatically reserves small amount of data, for better connectivity. Hence I request you to maintain minimum data balance of 30 MB, in order to avoid balance depletion in future.
Kindly, note that our systems are built in such a way whereby you would receive data alerts at minimum balance of 20MB and 10MB. Being a loyal customer of Tata Docomo an amount of Rs.99.99/- has been credited to your account as a onetime goodwill gesture with the docket number ABAL[protected] on dated[protected]. "
Thanks and Regards,
Customer Care
Tata Docomo
"We would like to inform you that you have been charged of Rs.99.99/- for your GPRS usage of multiple sessions (no.of sessions: 4, usage is 910205KB) on dated[protected]:47PM as there was less data in your account. Kindly, note that, while browsing multiple sites at the same time, each site, automatically reserves small amount of data, for better connectivity. Hence I request you to maintain minimum data balance of 30 MB, in order to avoid balance depletion in future.
Kindly, note that our systems are built in such a way whereby you would receive data alerts at minimum balance of 20MB and 10MB. Being a loyal customer of Tata Docomo an amount of Rs.99.99/- has been credited to your account as a onetime goodwill gesture with the docket number ABAL[protected] on dated[protected]. "
Thanks and Regards,
Customer Care
Tata Docomo
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata Docomo