Comments
Dear Customer,
As per our discussion over the call on regarding balance deduction, we regret for the inconvenience caused to you.
We would like to inform you that as per checking our records we found that the amount of Rs.99/- has been deducted from your main balance are due to the activation of a VAS service (Nazara) on your number. In this regards, we would like to inform you that the deducted amount of Rs.99/- has been credited on your Tata Docomo number with the docket number: ABAL[protected]. Also be informed to avoid balance deductions on your number for VAS services you need to deactivate the service by dialing the number 155223 from your Tata Docomo number. You can obtain any information related to your account (EX: Recharge information, Data usage and complaints registered) by dialing to *191#. If there is anything else that you want to share with us, we are all ears. You can call us at[protected] or write to us at [protected]@tatadocomo.com Assuring you of our best services at all times.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care -Tata Docomo
As per our discussion over the call on regarding balance deduction, we regret for the inconvenience caused to you.
We would like to inform you that as per checking our records we found that the amount of Rs.99/- has been deducted from your main balance are due to the activation of a VAS service (Nazara) on your number. In this regards, we would like to inform you that the deducted amount of Rs.99/- has been credited on your Tata Docomo number with the docket number: ABAL[protected]. Also be informed to avoid balance deductions on your number for VAS services you need to deactivate the service by dialing the number 155223 from your Tata Docomo number. You can obtain any information related to your account (EX: Recharge information, Data usage and complaints registered) by dialing to *191#. If there is anything else that you want to share with us, we are all ears. You can call us at[protected] or write to us at [protected]@tatadocomo.com Assuring you of our best services at all times.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and regards,
Customer Care -Tata Docomo
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.