Comments
Dear Customer,
In this regards, we would like to inform you that as per checking our records we found that ModelVideoClub service was activated by you on[protected] at 05:14 Pm through SDP_WAP mode and hence the balance of Rs.93.20/- has been deducted.
We take multiple confirmation from you before activating any service and we do not activate or deduct any balance without customers consent. However, as per your request we have already deactivated all Value Added Services so that you don’t get charged in future.
Being a loyal customer of Tata Docomo an amount of Rs.93.20/- has been already credited to your account as a one time goodwill gesture with the docket number PSG[protected] on dated[protected] at 07:22 Pm.
We request you to please be careful while browsing (Apps/website) or dialing any short codes. All our systems are accurate and unless there is a subscription at your end there would not be any deduction.
Also be informed to avoid balance deductions on your number for VAS services you need to deactivate the service by dialing the number 155223 from your Tata Docomo number.
You can obtain any information related to your account (EX: Recharge information, Data usage and complaints registered) by dialing to *191#.
If there is anything else that you want to share with us, we are all ears. You can call us at[protected] or write to us at [protected]@tatadocomo.com
Assuring you of our best services at all times.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata DOCOMO.
In this regards, we would like to inform you that as per checking our records we found that ModelVideoClub service was activated by you on[protected] at 05:14 Pm through SDP_WAP mode and hence the balance of Rs.93.20/- has been deducted.
We take multiple confirmation from you before activating any service and we do not activate or deduct any balance without customers consent. However, as per your request we have already deactivated all Value Added Services so that you don’t get charged in future.
Being a loyal customer of Tata Docomo an amount of Rs.93.20/- has been already credited to your account as a one time goodwill gesture with the docket number PSG[protected] on dated[protected] at 07:22 Pm.
We request you to please be careful while browsing (Apps/website) or dialing any short codes. All our systems are accurate and unless there is a subscription at your end there would not be any deduction.
Also be informed to avoid balance deductions on your number for VAS services you need to deactivate the service by dialing the number 155223 from your Tata Docomo number.
You can obtain any information related to your account (EX: Recharge information, Data usage and complaints registered) by dialing to *191#.
If there is anything else that you want to share with us, we are all ears. You can call us at[protected] or write to us at [protected]@tatadocomo.com
Assuring you of our best services at all times.
For further assistance you can also write a mail to us at [protected]@tatadocomo.com.
Thanks and Regards,
Customer Care
Tata DOCOMO.
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+91 42 2646 2966
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.