[Resolved] Tata Docomo — Bill amount generated without having used the service

Pavani Agarwal

from Rajkot, Gujarat

Address:	Ahmedabad, Gujarat, 380015
Website:	Tata Docomo

I have a Tata Docomo dongle for internet connection. I wanted to get my post paid connection changed to a prepaid one a sI am not using it as the speed of the connection is very slow.
My Account no. Is [protected] and it is showing data usage of 18GB even without having used it. I had to pay the bill although I had not even plugged in my dongle for the entire month.

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Mar 9, 2017

Complaint marked as Resolved

Tata DoCoMo customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2017

Tata DoCoMo Customer Care's response Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.

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Comments

sukhlal sandil

from Churachandpur, Manipur

Sir, I recently brought a tatadocomo sim card .Which got blocked by mistake while going through security settings.Now it is asking for PUK code.kindly reply me soon with the correct puk code.My number for the sim card is.-[protected]