Tata Docomo — bill amount very big to uses | |||
I am using TATA DOCOMO postpaid number. i put request on post paid to prepaid change. Till now it didn't get changed .i cleared my current and unbilled amount when i raised requested that time till now it is not getting changed but bill generating TATA DOCOMO cheating me.i am calling daily and spoke to customer care they are telling it will change tomorrow or else they are telling technical problem i did'nt understand is there any technical problem in more than 18 days. This is the worst customer service i am facing in my life time. I checked with docomo store also they are also telling server problem.if you are not resolve customer query certain time what is the use of having customer care and store.i am very much irritated this customer support.i am keep sending mail to customer care they did'nt respond at all.i lost my hope there after it will change or not. my tata docomo number : [protected] Name:Mehul Vaghela Was this information helpful? | |||
Tata DoCoMo customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Mr. Vaghela,
We regret for the inconvenience caused to you.
We tried to speak to you personally on your numbers to understand your concerns regarding migration. However, we are unable to contact you, since your calls were not answered. Further we would like to inform you that the request for migration has been closed. Kindly we request you to visit the outlet and resubmit your documents for further assistance.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
We regret for the inconvenience caused to you.
We tried to speak to you personally on your numbers to understand your concerns regarding migration. However, we are unable to contact you, since your calls were not answered. Further we would like to inform you that the request for migration has been closed. Kindly we request you to visit the outlet and resubmit your documents for further assistance.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
53%
Complaints
9255
Pending
2079
Resolved
4179
+91 42 2646 2966
2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
View all Tata DoCoMo contact information
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.