Tata Docomo — Billed even after disconnection | |||
I had Tata Docomo post paid data card till Dec'2014. I got it disconnected in Dec'2014 and confirmed disconnection in call as well. But even after disconnection I received bill (only rental - no data use) for Jan/Feb. For both the months I had a talk with billing department and got those billed cancelled as my connection was already disconnected. But Tata Docomo billed again from March onward and every time I need to explain the billing staff about the bill problem. Now I have received a 'Lok Adalat' notice from Tata Docomo. This is embarrassing and unnecessary harassment for me. Can you please suggest me any solution? Can I raise this to consumer forum and ask for mental harassment compensation? Was this information helpful? | |||
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Tata DoCoMo customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
Since we have not received any details from your end we assume that your issue has been resolved. In future should you require any assistance we request you to call Tata Docomo helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html
Alternatively you can also mail us your concern at [protected]@tatadocomo.com.
Thanks and Regards
Customer Care
Tata Docomo
Since we have not received any details from your end we assume that your issue has been resolved. In future should you require any assistance we request you to call Tata Docomo helpline on[protected] or visit the live chat link: http://c1web1.saas.talismaonline.com/chatc1/tatadocomo.html
Alternatively you can also mail us your concern at [protected]@tatadocomo.com.
Thanks and Regards
Customer Care
Tata Docomo
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