[Resolved]  Tata Docomo — broadband connection

Address:411057
Website:Tata Docomo Internet Fraud Bill

Hi,
We are tata docomo wifi users, we had one connection but we need to get new connection because that was not our name (Chalo thik hai.. Samjh aata hai ye)
Then we get new connection and we didn't ask for new
That tata docomo gut only came and provide us new connection and said don't pay the bill the connection will cut automatically;
But that doesn't happen, we need to pay the bill for two months and when we called they said he connection is not closed yet, they will close now and we have the close number which was provided by tata docomo only
But after that we get again 1400 rs bill though we are not using that connection since february and also sent legal notice, when i called tata docomo then they said they don't have any close request, you need to pay bill again.
I just want to know what kind of service is this, you just keep sending bill again and again
They just want to get money from two account with single user.
Kindly resolve this asap as this is very much disturbing.
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Dec 17, 2017
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Nov 14, 2017
Tata DoCoMo Customer Care's response
Dear Customer,
Kindly provide us your Broadband account number, your contact number and exact location so that we can get in touch with you and assist you better.
Thanks and Regards
Customer Care
Tata DOCOMO.
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