Tata DoCoMo Broadband — Wifi incorrect bill generation

Address:

560037

Tata docomo wifi number: [protected]

I had started using broadband connection in march 2016. From the beginning i had opted for [protected]@899 plan. But every month the company is generating the bill for [protected]@1049 plan.

In spite of telling the customer care infinite number of times that i have chosen 10gb plan from the beginning i. E march 2016 when i started using your services.
Still after all this their team is charging me for 50gb plan every month.

I don't understand what is the problem with their team. Either they don't understand english or they are a bunch of fools doing time pass in your company and making fool of customers also.

Every month i need to break my head with their customer care to correct the bill. There is no sync between the customer care representatives in this company. One person calls and i have to tell entire story to them and then next day other person will call. I am not sitting here to clarify to each and every person of your company that what is the issue. I have sent numerous emails also regarding the same.

Its really pathetic that a brand name like tata docomo will have such worst kind of services. If you are not capable enough to provide appropriate services, you can come and remove your connection