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my complaint against tata docomo has not been resolved...i didnt get any reply for the call details i was asking on my mail
Dear Customer,
We regret for the inconvenience caused to you.
As per our discussion over call, kindly note that, you can get the all the outgoing information of your account for last 30 days from today by sending the SMS as PREPAIDBILL <space> EMAIL ID to 121. Kindly note that, an amount of Rs 25/- shall be deductible from the main account balance for this facility.
Further we would like to inform you that migration from prepaid to postpaid we request you to visit nearest Tata Docomo outlet with the relevant documents for further assistance.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
We regret for the inconvenience caused to you.
As per our discussion over call, kindly note that, you can get the all the outgoing information of your account for last 30 days from today by sending the SMS as PREPAIDBILL <space> EMAIL ID to 121. Kindly note that, an amount of Rs 25/- shall be deductible from the main account balance for this facility.
Further we would like to inform you that migration from prepaid to postpaid we request you to visit nearest Tata Docomo outlet with the relevant documents for further assistance.
For further assistance we request you to write a mail to [protected]@tatadocomo.com.
Thanks and regards,
Customer Care-Tata Docomo.
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2 A, Old Ishwar Nagar, Main Mathura Road, New Delhi, Delhi, India - 110065
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We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.