[Resolved]  Tata Docomo — Call diverting to unknown number

Sir,
My mobile number-[protected].
Call forwarding has activated in my sim to some unknown number without my knowledge. I tried to disable it, but it was not supported.whenver my phone is switched off or no network the call is getting diverting to a unknown number which is creating lot of trouble and misunderstandings. Kindly resolve this is issue asap.
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Apr 20, 2017
Complaint marked as Resolved 
Tata DoCoMo customer support has been notified about the posted complaint.
Verified Support
Mar 14, 2017
Tata DoCoMo Customer Care's response
Dear Customer,
We have received your complaint and we will ensure it is resolved soon.
Thanks and Regards,
Customer Care
Tata DOCOMO.
Verified Support
Mar 16, 2017
Tata DoCoMo Customer Care's response
Dear Customer,
We would like to inform you that Call Forward service is a handset feature. To deactivate this service you have to follow below mentioned process: Settings > Call Divert > Cancel or Dial ##002#. For your convenience, I am attaching the link where you can check all the outlet details online. Click here - http://www.tatadocomo.com/brand-stores.aspx. You can also dial[protected] and select option 3 then 1 for getting the nearest Tata Docomo outlet details as SMS after punching the area pin code.
Thanks and Regards,
Customer Care
Tata DOCOMO.
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